Executive Assistant

Job highlights

• Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Internet Allowance, Flexible Working Hours, Laptop, Health Insurance, ESI (ESIC)Job DescriptionJob BriefWe are looking for a detail-oriented and proactive candidate to work closely with leadership on cross-functional operations, own the International Business vertical, coordinate with Team Leads, maintain centralized reporting, and drive new strategic initiatives independently. Responsibilities · Operations & Data Management – Collect, organize, and maintain data shared by various internal teams
• ensure accuracy and proper structuring of all operational data· International Business Ownership – Take complete end-to-end ownership of the International Business vertical
• independently execute and close all related activities· Events Coordination – Plan, coordinate, and manage company events as and when required· Presentation Management – Review the company’s presentations, identify areas

Job BriefWe are looking for a detail-oriented and proactive candidate to work closely with leadership on cross-functional operations, own the International Business vertical, coordinate with Team Leads, maintain centralized reporting, and drive new strategic initiatives independently.     Responsibilities ·         Operations & Data Management – Collect, organize, and maintain data shared by various internal teams; ensure accuracy and proper structuring of all operational data ·         International Business Ownership – Take complete end-to-end ownership of the International Business vertical; independently execute and close all related activities ·         Events Coordination – Plan, coordinate, and manage company events as and when required ·         Presentation Management – Review the company’s presentations, identify areas of improvement, and ensure they are polished and leadership-ready ·         Team Lead (TL) Coordination – Coordinate regularly with all Team Leads, assign and track GTM (Go-To-Market) activities, and maintain an updated activity tracker; provide operational support to TLs when needed ·         New Initiatives – Independently drive new initiatives assigned by leadership, taking full ownership from planning through execution and closure ·         Dashboard & Reporting – Build and maintain a single consolidated dashboard covering all team/TL data, ensuring it is always updated and accessible for leadership review ·         Order & Project Management: Handle order loading and maintain customer project trackers, ensuring timely and accurate updates. ·         Payment Coordination: Support payment-related activities, including follow-ups, status tracking, and coordination with internal teams and customers. ·         Cloud Operations Support: Provide operational support for cloud-related activities and assist in resolving customer and payment-related operational queries. ·         SLA Adherence: Ability to multitask and manage multiple tasks within strict SLA timelines. ·         SOP Support: Ensure adherence to SOPs and support regular SOP audits to maintain process compliance. Key Metrics·         SLA & TAT Adherence – Complete assigned tasks within defined timelines ·         Order & Project Tracker Accuracy – Maintain accurate and timely updates of orders and project trackers ·         Payment Follow-up & Closure – Track pending payments and ensure timely follow-ups ·         SOP Compliance & Audit Score – Follow SOPs and maintain compliance during audits ·         Customer Query Resolution – Resolve customer queries within the defined turnaround time Key Requirements·        Bachelor’s degree in commerce, Business Administration, or related field ·        2-5 years of experience in an Operations, Back-Office, or Payment Processing role (preferably in IT/service industry) ·         Tools: Advanced Excel + PowerPoint, familiarity with dashboards (Power BI / Google Data Studio or similar), CRM/ERP exposure preferred ·        Good understanding of PO processing and payment follow-up cycles ·        Strong coordination, communication, and organizational skills ·        Attention to detail and accuracy in handling financial/operational data Working Reporting Location: Jaipur, Rajasthan Experience: 2-5 Years Employment Type: Full-Time Working Model: Occasional travel if required for events/international coordination