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It Executive Posted by ImagicaaWorld Entertainment Limited Bengaluru Posted: imported by Jeevika JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginIt ExecutiveImagicaaWorld Entertainment Limited3.6136 Reviews3 - 5 years3-5 Lacs P.A. BengaluruPosted: 2 weeks agoOpenings: 1Applicants: 100+It ExecutiveImagicaaWorld Entertainment Limited3.6136 ReviewsJob description JOB DESCRIPTIONPosition: IT ExecutiveCompany: Dave & Busters IndiaLocation: Bangalore, KarnatakaDepartment: Information TechnologyEmployment Type: Full-Time, On-RollAbout Dave & Busters IndiaDave & Busters is a leading Entertainment brand combining food, beverages, arcade gaming, sports viewing and entertainment experiences under one roof. The Bangalore location features 75+ arcade games, Nitro Bowling, VR and other technology-driven entertainment experiences.Job SummaryWe are looking for a hands-on and customer-focused IT Executive to manage day-to-day IT operations at our Bangalore entertainment venue. The role will be responsible for ensuring the smooth functioning of IT infrastructure, systems, networking, POS, hardware, software and technology-enabled gaming and entertainment systems.Key ResponsibilitiesManage day-to-day IT operations and provide technical support to all departments.Install, configure, maintain and troubleshoot desktops, laptops, printers, POS systems and other IT hardware.Monitor and maintain LAN/WAN, Wi-Fi, switches, routers and other network infrastructure.Provide technical support for POS, payment systems, ticketing and other business applications.Support arcade games, bowling systems, gaming consoles, digital displays, CCTV and other technology systems in coordination with relevant vendors.Troubleshoot hardware, software, network and connectivity issues and ensure minimum downtime.Manage user accounts, access rights, system configurations and IT assets.Maintain IT asset inventory, documentation and records.Coordinate with external IT vendors and service providers for installations, repairs and maintenance.Monitor backups, antivirus, security updates and basic IT security practices.Ensure compliance with company IT policies, standards and security procedures.Provide timely IT support during peak business hours, events and operational requirements.Maintain proper documentation of incidents, preventive maintenance and service activities.Escalate critical technical issues to the IT Manager / corporate IT team whenever required.Required Skills & CompetenciesStrong troubleshooting and problem-solving skills.Good knowledge of Windows OS, MS Office and basic hardware troubleshooting.Good understanding of networking concepts such as TCP/IP, LAN, WAN, Wi-Fi, DNS and DHCP.Experience with POS systems and hospitality/retail technology will be an advantage.Good communication and interpersonal skills.Ability to work independently and handle multiple priorities.Strong customer-service orientation.Willingness to work in shifts, including weekends and holidays, as per business requirements.Qualification & ExperienceGraduate/Diploma in IT, Computer Science, Information Technology or a related field.2-5 years of relevant experience in IT support / IT operations.Experience in hospitality, retail, entertainment, restaurants or similar high-volume environments will be preferred.Key Performance Indicators (KPIs)IT system uptime and availability.Timely resolution of IT incidents and support requests.Minimum operational downtime.Effective management of IT assets and inventory.Timely preventive maintenance and vendor coordination.Compliance with IT security and company policies.User satisfaction and quality of IT support.Interested candidates can share their updated CV at: [email protected] mention IT Executive – Bangalore” in the subject line of the email.Role: IT Support - Other,Industry Type: Film / Music / Entertainment,Department: IT & Information Security,Employment Type: Full Time, PermanentRole Category: IT SupportEducationUG: Any Graduateread moreKey SkillsSkills highlighted with ‘‘ are preferred keyskillsSystem SupportIT ManagementIT OperationsIT InfrastructureIT Operations ManagementIT NetworkingIT Service Delivery ManagementIT Strategy PlanningIT BudgetingIT SecurityIT Infrastructure SupportAbout the companyImagicaaWorld Entertainment Limited 3.6 136 employee reviewsPrivateEvents / Live EntertainmentIndian MNCB2BB2CFollow16.7k followers OverviewImagicaa is owned and operated by Adlabs Entertainment Limited (AEL) and promoted by Mr. Manmohan Shetty. Imagicaa - a ‘one-stop’ entertainment destination with a theme park, water park, snow park and a family hotel and is spread over an aggregate area of 138 acres. This destination is located in Khopoli, 74 kilometres from Mumbai and 60 kilometres from Pune on the well-travelled Mumbai-Pune expressway.Imagicaa Theme Park, Water Park and Snow Park have been created with teams from across the world, rich in park design and operations expertise. The idea was to bring immersive & wholesome entertainment to India with high quality international standards met and maintained. Technology and rich Indian creative content was married to create one of the best ride mix and experiences possible. read moreCompany InfoLink:ImagicaaWorld Entertainment Limited websiteBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreImagicaaWorld Entertainment Limited rolesyou might be interested inInfluencer Marketer2-5 YrsPune(Shivajinagar)Posted 2 Days AgoAssistant Marketing Manager5-10 YrsPunePosted 4 Days AgoMep Engineer3-7 YrsPunePosted 12 Days AgoReviewsView all136 employee reviews4.0rated by Purchase Executive in KhopoliKeep on learning new things.Read full reviewPowered bySalary insightsIT Executive in ImagicaaWorld Entertainment Limited typically earns between₹3.1 - ₹4.1 L/yrSee detailed salary breakupPowered byBenefits & PerksView all17 employees reported these benefitsHealth & Wellness SupportLearning & Development SupportTransport / Travel SupportFree MealRelocation AssistancePowered by Recommended for youKnow moreAI-enhanced profileGet noticed by recruiters by increasing profile views upto 3 timesNaukri Pro builds an AI enhanced profile and keeps it active in searches. 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