Job description
Superstellar Burgers – Cloud Kitchen Lead and manage the complete kitchen operations of the cloud kitchen, ensuring smooth and efficient daily production and dispatch. Supervise and manage the kitchen team, including Commis Chefs, kitchen helpers, and stewards . Ensure all burgers, sides, sauces, toppings, and other menu items are prepared according to approved recipes, SOPs, portion sizes, and quality standards . Plan daily mise en place, production, prep schedules, and batch preparation based on projected order volumes. Ensure orders are prepared accurately, consistently, and within the required delivery/dispatch time . Monitor food quality, taste, temperature, portion control, presentation, and packaging before orders are dispatched. Maintain strict food safety, hygiene, sanitation, HACCP, and allergen-control procedures throughout the kitchen. Ensure proper temperature control, labeling, date marking, storage, and FIFO rotation of all ingredients. Manage daily inventory, conduct stock counts, monitor consumption, and coordinate purchase requirements and replenishment . Control food costs by monitoring portion sizes, yields, wastage, spoilage, and overproduction. Develop systems to reduce food waste and improve kitchen productivity . Coordinate with suppliers and management to ensure the availability and quality of meat, buns, vegetables, sauces, packaging, and other ingredients . Maintain accurate production sheets, wastage reports, stock records, and daily kitchen checklists . Monitor kitchen equipment and ensure all equipment is operated safely and maintained properly. Establish and maintain SOPs for preparation, cooking, holding, packing, cleaning, and closing procedures . Train and coach kitchen staff on recipes, cooking techniques, hygiene, food safety, portion control, and efficient workstation practices. Allocate staff and workstations according to daily order volume and peak-hour requirements . Monitor online orders and coordinate closely with the dispatch/packing team to prevent missing, incorrect, or delayed orders. Ensure correct packaging, labeling, condiments, cutlery, and order completeness before dispatch. Work with management to analyze sales trends, customer feedback, food ratings, complaints, and operational issues . Assist in new product development, recipe testing, menu improvements, and standardization . Conduct regular quality checks to ensure every order maintains the brand's expected taste and consistency . Maintain a clean, organized, and professional cloud-kitchen environment at all times. Ensure proper opening, closing, deep-cleaning, pest-control, and sanitation procedures are followed. Handle peak-hour pressure effectively and ensure the team maintains speed without compromising food quality or safety . Identify operational issues and implement practical solutions to improve productivity, quality, food cost, and customer satisfaction . Ensure compliance with all applicable food safety, health, workplace safety, and company regulations .
Key skills
Role details
Department: Restaurant / Hospitality / Tourism Industry: Restaurant / Hospitality / Tourism Role category: Cook / Chef / Kitchen Help Education: 10th or Below 10th
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