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Customer Support Executive Posted by Policybazaar Gurugram Posted: imported by Jeevika JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginCustomer Support ExecutivePolicybazaar3.76.8K Reviews0 - 5 years2.5-4 Lacs P.A. GurugramPosted: 1 day agoOpenings: 21Applicants: 50+Customer Support ExecutivePolicybazaar3.76.8K ReviewsJob description Point of Contact : HR Yash [email protected] descriptionCustomer Service ExecutiveLocation: Gurugram, HaryanaInterview Mode- Only Face-to-Face (No Virtual Interviews)Qualification- 0-3 yrs (Freshers are welcome)Salary Package- 2.5 LPA to 4 LPAJob descriptionPolicyBazaar.com is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of Policy Bazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.Key Responsibilities:Handle inbound and outbound calls to address customer queries and concerns.Provide accurate information regarding insurance policies, premium calculations, and policy status.Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.Maintain customer records by updating information in the CRM system.Ensure customer satisfaction through professional communication and problem-solving.Meet daily, weekly, and monthly targets set by the team lead.Required Skills:Excellent communication skills (verbal and written) in English and Hindi.Ability to handle customer queries efficiently and politely.Basic computer knowledge and proficiency in MS Office and email.Patience and empathy to manage difficult or irate customers.Prior experience in a call center or customer support role is a plus.Freshers and experienced candidates can both applyMinimum education: GraduateRole: Customer Success - Other,Industry Type: Insurance,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Customer SuccessEducationUG: Any Graduateread moreKey SkillsSkills highlighted with ‘‘ are preferred keyskillsCustomer SupportCustomer ServiceCommunication SkillsProblem SolvingCustomer RetentionCustomer QueriesCustomer HandlingAbout the companyPolicyBazaar 3.7 6.8K employee reviewsInsuranceCorporateB2CServiceB2BFollow630.4k followers OverviewPolicybazaar is India's leading digital insurance platform and the flagship brand of PB Fintech Ltd., a publicly listed fintech leader. Founded in 2008, Policybazaar was launched to help consumers research, compare and purchase insurance products across health, life, motor, travel, and other protection products with greater ease and transparency. Having facilitated over 67 million insurance policies since our inception, we are India's largest insurance distribution platform.Technology, data and innovation are at the core of our business. Our proprietary intelligence stack powers user-friendly digital experiences, automates processes across the value chain and enables us to continuously innovate in how insurance is discovered, accessed and serviced.At the heart of our success are our people. Guided by our CORE values- Courtesy, Ownership, Resilience and Empathy, we foster a culture where individuals are empowered to take ownership, collaborate, innovate and create meaningful impact at scale. read moreRecognition & Rewards: Jeeto Apna Ghar (JAG)Our flagship rewards programme, Jeeto Apna Ghar (JAG) — now in its fifth season — recognises top-performing sales and front-line employees with transformative rewards including brand-new homes, cars, and substantial cash prizes; in the latest season alone, 10 employees won homes and 8 won cars. Everyday recognition spans awards like 'Employee of the Month' and 'Rising Star,' a company-wide Wall of Fame, and annual ceremonies celebrating long-service milestones. read moreCompany InfoLink:PolicyBazaar websiteAddress:Gurgaon, IndiaBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read morePolicybazaar rolesyou might be interested inRelationship Manager0-5 YrsNavi Mumbai, Surat, Greater NoidaPosted 18 Days AgoAssociate Sales Consultant0-4 YrsNoida, New Delhi, GurugramPosted 1 Day AgoInternational Sales Executive0-5 YrsGurugramPosted 1 Day AgoKey highlights at PolicyBazaarSalary & BenefitsHighly ratedSkill DevelopmentHighly ratedJob SecurityHighly ratedAwards & Recognitions2026Berkshire Media, India's Leading Online Insurance Platform2024Best Insurtech — FICCI PICUP Awards2024Best Customer Service for 'Claims Samadhaan' — ET Entrepreneur Awards2024Business World Festival of Fintech 2024 — Best Insurtech of the Year2020Great Place to Work certified 2020-20212018India Fintech Awards 2018: Best Fintech Marketing Campaign2018Economic Times Best Brands Award (BFSI) 2018: Insurtech of the yearCompany verified benefitsView allFinancial Security & OwnershipMeaningful financial support including tax-saving options, a National Pension System (NPS)... read moreGroup Health & Family CoverComprehensive health coverage through our Group Mediclaim Policy, plus voluntary Parental ... read moreReviewsView all6.8K employee reviews5.0rated by Customer Support Executive in GurugramPolicybazaar.com is the great company because salary and incentive is too good and good platform for freshers.I will always feel that one time I was a part of this companyRead full reviewFollow PolicyBazaar to receive the latest job postings and alerts630.3k followersPowered bySalary insightsCustomer Support Executive in PolicyBazaar typically earns between₹3.1 - ₹3.4 L/yrSee detailed salary breakupPowered byBenefits & PerksView all321 employees reported these benefitsHealth & Wellness SupportLearning & Development SupportPerformance BonusTransport / Travel SupportFree MealRelocation AssistancePowered by Recommended for youKnow moreAI-enhanced profileGet noticed by recruiters by increasing profile views upto 3 timesNaukri Pro builds an AI enhanced profile and keeps it active in searches. Home Jobs in GurugramIEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.Please note that Naukri will not be responsible for any information you share on the company platform.Connect with usAbout usCareersEmployer homeSitemapCreditsHelp centerSummons/NoticesGrievancesReport issuePrivacy policyTerms & conditionsFraud alertTrust & safetyApply on the goGet real-time job updates on our AppAll trademarks are the property of their respective ownersAll rights reserved © 2026 Info Edge (India) Ltd.Our businesses
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