Hiring Freshers || BPO Executive
Info E-Services Verified employer
Actively hiring · Posted 16d ago · JEV2609CCF140644B
Job description
We are seeking a dedicated BPO Executive to join our team in Coimbatore. This role is ideal for candidates with 0 to 2 years of experience who are enthusiastic about providing excellent customer service.Key Responsibilities:1. Customer Support: You will assist customers by answering their queries and resolving issues through phone, email, or chat. Providing clear and helpful responses is essential for customer satisfaction.2. Data Entry: You will be responsible for maintaining and updating customer records in our database. Attention to detail is important to ensure accuracy and organization.3. Follow-Up: You will track customer interactions and follow up to ensure their needs are met. This involves maintaining ongoing communication to build strong customer relationships.4. Team Collaboration: You will work closely with team members and management to improve service quality. Sharing feedback and suggestions is vital for continuous improvement.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and regional languages. A basic understanding of computers is necessary for data entry tasks. You should be a quick learner, adaptable, and able to work in a fast-paced environment. A positive attitude and the ability to handle customer complaints calmly will greatly contribute to your success in this role. Overall, we expect a commitment to delivering outstanding service and a willingness to learn and grow within the company.Experience0 - 2 YearsNo. of Openings50Education12th PassRoleBPO ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Age Limit18 - 35 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeOvertime Pay, PF, Health Insurance, ESIFace Interview LocationRS.PURAM Coimbatore
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