Service Analyst

Service Analyst

Posted by Aeries Technology

Bengaluru

Posted: imported by Jeevika

JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginService AnalystAeries Technology3.0426 Reviews2 - 7 yearsNot DisclosedBengaluruPosted: 3 days agoOpenings: 1Applicants: 100+Service AnalystAeries Technology3.0426 ReviewsJob description Job Overview We are expanding our customer service operations in Bangalore and is hiring Service Analysts to support our 24x7 Support Coordination team. This team plays a critical role in Stratus's global service delivery model by acting as the first point of contact for customers and partners across multiple service channels including phone, web, email, and system-generated alerts. Responsibilities Service Analysts are responsible for providing timely first response, accurately assessing customer-reported issues or monitoring events, performing initial triage and entitlement validation, and coordinating escalation to appropriate technical resources in line with defined service level agreements (SLAs). The role requires a combination of strong customer service skills, operational discipline, and general technical acumen to support enterprise and mission-critical hardware. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.Role: Customer Success Associate,Industry Type: IT Services & Consulting,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: Customer SuccessEducationUG: Any GraduatePG: Any Postgraduateread moreKey SkillsService deliveryConsultingManager TechnologyHardwareCustomer serviceTroubleshootingVirtualizationSLASTechnical supportBusiness operationsAbout the companyAeries Technology IT Services & ConsultingCorporateB2BServiceFollow134.3k followers OverviewATG is a Global Business Services (GBS) company offering outsourcing solutions, business process management, and technological advancements to organizations seeking higher operational effectiveness, greater flexibility, and cost savings. We help create a virtual extension of our clients’ enterprise with an operational framework which is simple, flexible and resilient. ATG enables its clients to extend current capabilities and build value-added services by providing global access to resources and diverse skill sets, including best practices in multiple processes and technology domains. Our services are designed to aid businesses improve their operational efficiencies, performance and reduce costs. read moreMake a difference. Make an impact. Make a career at Aeries!Why should you join Aeries? Discover our Culture, People, Values, and much more!Our unique workforce is the secret ingredient in our successful recipe to re-invent and transform our client’s business. Employees at Aeries think global, they work hard, show initiative, and produce results to deliver to our customer’s expectations.At Aeries, we offer a truly progressive workplace with great compensation & benefits, amazing work-life balance, best-in-breed methodologies, and cutting-edge technology– all the right ingredients expected when you are working with the best global minds. read moreCompany InfoLink:Aeries Technology websiteAddress:Mumbai, MaharashtraBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreAeries Technology rolesyou might be interested inAssistant Manager - Payroll & Treasury5-7 YrsMumbai(Prabhadevi), Mumbai Suburban, Mumba...Posted 1 Day AgoProject Manager0-2 YrsHyderabad, BengaluruPosted 20 Days AgoRecruiter Coordinator0-2 YrsBengaluru(Whitefield)Posted 18 Days AgoAwards & Recognitions2023Great Place To WorkCompany verified benefitsView allWork directly with MNCsGet your best opportunities in career enhancement by working directly with product compani... read moreUnique Culture & ValuesOur Core Values – Collaboration, Transparency, Accountability, Innovation, Integrity, and ... read moreReviewsView all426 employee reviews5.0rated by Senior Software EngineerWork-life balance on time salaryRead full reviewPowered bySalary insightsService Analyst in Aeries Technology typically earns between₹8.6 - ₹9.5 L/yrSee detailed salary breakupPowered byBenefits & PerksView all35 employees reported these benefitsFree MealHealth & Wellness SupportLearning & Development SupportTransport / Travel SupportPowered by

Recommended for youKnow moreAI-enhanced profileGet noticed by recruiters by increasing profile views upto 3 timesNaukri Pro builds an AI enhanced profile and keeps it active in searches.

Home Jobs in BengaluruIEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. We also recommend that you visit Security Guidelines and Terms and Conditions for more comprehensive information on this aspect.Please note that Naukri will not be responsible for any information you share on the company platform.Connect with usAbout usCareersEmployer homeSitemapCreditsHelp centerSummons/NoticesGrievancesReport issuePrivacy policyTerms & conditionsFraud alertTrust & safetyApply on the goGet real-time job updates on our AppAll trademarks are the property of their respective ownersAll rights reserved © 2026 Info Edge (India) Ltd.Our businesses