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Customer Experience Executive

GetNaukri Verified employer

Actively hiring · Posted 1mo ago · JEV2609D3F4519925

SalarySalary not disclosed
Experience1–3 yrs
LocationLucknow, Uttar Pradesh
Work modeRemote · Full time
Openings1
EducationAny Graduate - Any Specialization, Any Post Graduate - Any Specialization, Any Doctorate - Any Specialization
Shift9am-6pm
IndustryIT - INFORMATION TECHNOLOGY , HR, HUMAN RESOURCES
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Job description

Handle customer queries, complaints, and feedback. Coordinate with teams to resolve customer issues. Maintain customer records and CRM updates. Track satisfaction, service quality, and follow-ups. Support customer retention and experience improvement.

Key skills

Customer ExperienceCustomer SupportCRMComplaint ManagementClient RelationsRetentionCommunicationProblem Solving

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