Centre Head - Mall Operations & Facility Management

Centre Head - Mall Operations & Facility Management

Posted by Foreign MNC in Real Estate

Udaipur

Posted: imported by Jeevika

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The role will be responsible for ensuring efficient and seamless management of all Technical Services, Soft Services, Horticulture, Security, Housekeeping, Engineering and overall mall operations.Key ResponsibilitiesOverall responsibility for end-to-end mall operations and facility management. Lead and monitor Technical Services, Soft Services and Horticulture operations.Oversee MEP, HVAC, electrical, plumbing, DG, lifts, fire & life safety systems and other technical infrastructure. Ensure preventive and breakdown maintenance of all mall assets and equipment. Manage soft services including housekeeping, security, parking, pest control and waste management.Oversee horticulture and landscaping, ensuring high standards of greenery and external areas.Ensure smooth functioning, cleanliness, hygiene and overall upkeep of the mall.Manage vendors, contractors and service partners, including performance monitoring and SLA compliance.Drive CAM, utility management, operational budgets and cost optimisation.Ensure compliance with statutory, safety, fire, environmental and other regulatory requirements.Coordinate with tenants and retailers for operational requirements, maintenance and fit-out activities.Ensure excellent customer experience and mall ambience.Develop and implement SOPs, preventive maintenance plans and operational standards.Handle emergencies, breakdowns, crisis situations and business continuity requirements.Monitor energy consumption and implement initiatives for energy efficiency and sustainability.Lead, manage and develop the mall operations and facility management team.Prepare and present regular operational, technical and facility performance reports to senior management.Candidate Profile15+ years of relevant experience in mall management, retail operations, commercial real estate or integrated facility management.Strong experience in end-to-end mall operations and facility management.Proven experience managing Technical Services, Soft Services and Horticulture functions.Strong knowledge of MEP, HVAC, electrical, fire & life safety, engineering and building services.Experience in managing large teams, multiple vendors and large-scale commercial assets.Strong understanding of CAM, budgeting, cost control and vendor management.Excellent tenant, stakeholder and vendor management skills.Strong leadership, decision-making and problem-solving abilities.Candidates from reputed malls, retail, commercial real estate or integrated facility management companies will be preferred.Role: Facility Management - Other,Industry Type: Real Estate,Department: Administration & Facilities,Employment Type: Full Time, PermanentRole Category: Facility ManagementEducationUG: B.Tech / B.E. in Any SpecializationKey SkillsSkills highlighted with ‘‘ are preferred keyskillsMall OperationsMall ManagementProperty ManagementFacility ManagementSoft ServicesFacility OperationsEngineering ManagementTechnical ServicesAbout companyDeveloping premium commercial and luxury residential spaces with cutting- edge design & sustainable excellence. With a growing presence across Delhi, Faridabad, Gurugram, Extended NCR, and Rajasthan, we are committed to building destinations that inspire, connect communities, and deliver lasting value. Company InfoAddress:Urban Square Mall - UdaipurBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. 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HRs is only for formality in this co. Seriously once you join then see you are not alive, you work like a clerk either you are Manager or GMRead full reviewPowered bySalary insightsFacility Manager

in Bhumika Enterprises - Udaipur typically earns between₹3.9 - ₹4.3 L/yrSee detailed salary breakupPowered byBenefits & PerksView all5 employees reported these benefitsFree MealPerformance BonusHealth & Wellness SupportTransport / Travel SupportPowered by

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