Reservation Executive

Reservation Executive

Posted by confidential

Delhi / NCR

Posted: imported by Jeevika

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Delhi / NCRPosted: 2 weeks agoOpenings: 3Applicants: 50+Reservation ExecutiveWise Travel India3.987 ReviewsJob descriptionRole & responsibilities :- Reservation ManagementHandle incoming booking enquiries through phone, email, WhatsApp, website, and other channels.Understand customer requirements including pickup/drop location, date, time, vehicle type, rental duration, and special requests.Check vehicle availability and provide suitable vehicle options and quotations.Create and update reservations accurately in the booking/CRM system.Send booking confirmations and communicate all relevant terms and conditions to customers.Handle booking modifications, cancellations, extensions, and rescheduling requests.Maintain accurate customer and booking records.Customer CoordinationCommunicate professionally with customers throughout the booking process.Follow up on pending enquiries and convert enquiries into confirmed bookings.Provide customers with timely updates regarding vehicle, driver, pickup, and trip details.Handle customer complaints and coordinate with the concerned team for quick resolution.Maintain a high level of customer satisfaction and service quality.Role: Operations - Other,Industry Type: Travel & Tourism,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: OperationsEducationUG: Any GraduateKey SkillsSkills highlighted with ‘‘ are preferred keyskillsCommunication SkillsReservationcreate bookingsmanage portalAbout companyWise Travel India Limited (WTiCabs) is a leading mobility and transportation solutions company offering employee transportation, corporate car rental, airport transfers, fleet management, and end-to-end mobility solutions across India. With a strong technology-enabled platform and extensive fleet network, WTiCabs serves leading corporate and institutional clients across multiple cities. Company InfoAddress:3Rd Floor, D-21 Corporate Park, Near Sector-8 Metr o, Station, Sector-21, Dwarka, New Delhi, South W e st Delhi, Delhi, 110077, NEW DELHI, Delhi, IndiaBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. 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I appreciated the supportive work culture, where I had opportunities to learn from experienced team members, take ownership of tasks early on, and develop problem-solving and communication skills. The role also gave me insight into how a fast-paced travel and hospitality company operates, which was invaluable for my professional growth.DislikesNARead full reviewPowered bySalary insightsReservations Executive in Wise Travel India typically earns between₹2.3 - ₹2.9 L/yrSee detailed salary breakupPowered byBenefits & PerksView all8 employees reported these benefitsHealth & Wellness SupportLearning & Development SupportFree MealTransport / Travel SupportPerformance BonusPowered by

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