Business Development Manager – E-commerce - Nashik

Key ResponsibilitiesHandle inbound and outbound customer calls professionally.Respond to customer inquiries via phone, email, chat, or other communication channels.Resolve customer complaints and issues in a timely and efficient manner.Provide accurate information about products, services, policies, and procedures.Maintain customer records and update information in CRM systems.Escalate complex issues to relevant departments when necessary.Follow up with customers to ensure issue resolution and satisfaction.Meet service quality standards, productivity targets, and customer satisfaction goals.Assist customers with account-related queries, transactions, and service requests.Ensure compliance with company policies and service protocols.Experience2 - 3 YearsNo. of Openings1EducationGraduateRoleBusiness Development ManagerIndustry TypeIT Services & ConsultingGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationImpact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik