Travel Planner & Coordinator

Job highlights

• Annual Bonus, Internet Allowance, Flexible Working HoursJob DescriptionPreferred Skills required:Tour package planning & operationsKnowledge of AI tools like ChatGPT, Claude AI, Gemini etcTravel sales & customer handlingHotel & flight reservationsGDS / Amadeus / Galileo / Sabre (Optional)Ticketing & travel documentionDestination knowledgeGood communication & computer skillsFreshers & Junior level Candidates Welcome. Mandatory Requirement : Must have your own Laptop/Desktop Location: WORK FROM HOME - Residents from any part of Karnataka can applyPosition: Travel Planner and Co-ordinatorSalary: Rs. 10,000-Rs. 15,000Join us and build your career in the exciting Travel & Tourism industry!Educational QualificationsGraduates/Diploma holders in:Tourism & Travel ManagementDiploma/ BBA / B.Com / BA / B.Sc / PG Diploma. – Tourism, Travel or MarketingAirline Ticket ManagementOther relevant Travel, Tourism, Management, Sales or Business-related coursesJob Description:1. Customer Interaction & Requ

Preferred Skills required: Tour package planning & operations Knowledge of AI tools like ChatGPT, Claude AI, Gemini etc Travel sales & customer handling Hotel & flight reservations GDS / Amadeus / Galileo / Sabre (Optional) Ticketing & travel documention Destination knowledge Good communication & computer skills Freshers & Junior level Candidates Welcome. Mandatory Requirement : Must have your own Laptop/Desktop Location : WORK FROM HOME - Residents from any part of Karnataka can apply Position: Travel Planner and Co-ordinator Salary: Rs. 10,000-Rs. 15,000 Join us and build your career in the exciting Travel & Tourism industry! Educational Qualifications Graduates/Diploma holders in: Tourism & Travel Management Diploma/ BBA / B.Com / BA / B.Sc / PG Diploma. – Tourism, Travel or Marketing Airline Ticket Management Other relevant Travel, Tourism, Management, Sales or Business-related courses Job Description: 1. Customer Interaction & Requirement Analysis * Interact with prospective customers through telephone, WhatsApp, email and other communication channels. * Understand customers' travel requirements, preferences, expectations, budget and other relevant considerations. * Gather complete and accurate information required for planning and quoting travel arrangements. * Maintain professional, courteous and customer-oriented communication throughout the sales process. 2. Travel Planning & Customized Itinerary Development * Develop customized domestic and international travel itineraries based on individual customer requirements. * Recommend suitable destinations, routes, sightseeing options, accommodation and transportation arrangements. * Evaluate the practicality and feasibility of proposed travel plans, including duration, routing, travel time and sightseeing schedules. * Discuss itinerary options with customers and provide professional advice regarding realistic travel schedules and destination combinations. * Modify itineraries based on customer feedback while maintaining operational feasibility and commercial viability 3. Destination Research & Travel Product Knowledge * Research domestic and international destinations to identify suitable travel options for customers. * Continuously develop knowledge of destinations, attractions, hotels, transportation options, travel seasons and other relevant travel products. * Research and compare available travel services and suppliers to provide customers with suitable and competitive options. 4. Travel Product Research, Pricing & Coordination Research, coordinate and obtain suitable options and pricing for: * Domestic and international air tickets * Hotel and resort reservations * Cruises * Domestic and international ground transportation * International rail/train tickets * Airport transfers and transportation * Airport meet-and-greet and **concierge services** * Sightseeing tours, attractions and amusement/theme park tickets * Other destination services and travel-related activities * Compare available options and pricing from relevant travel suppliers, B2B platforms and other sources. * Prepare competitive quotations while ensuring appropriate margins and profitability for the company. * Present available options clearly to customers and assist them in making informed travel decisions. 5. Telecalling & Lead Conversion * Make outbound calls to prospective customers and follow up on incoming enquiries and leads. * Understand customer requirements and present appropriate travel solutions. * Follow up systematically with prospective customers at different stages of the sales cycle. * Handle customer questions, concerns and objections professionally. * Work towards converting qualified leads into confirmed bookings and revenue-generating transactions. * Maintain accurate records of customer interactions, follow-ups and lead status.