Customer Care Executive

Job highlights

• Travel Allowance (TA)Job DescriptionWe are hiring for Customer Support + Telesales Executivecontact us - 7985829321Key Responsibilities:Cold Calling Leads: Contacting pre-screened databases, existing account holders, or cold prospects to pitch the bank's financial portfolio.Product Cross-Selling & Up-Selling: Selling retail assets (personal/home loans), liability products (savings/current accounts), and financial services (credit cards, insurance, mutual funds).Eligibility Assessment: Reviewing customer profiles, income levels, and pre-approval data to recommend the right banking products.Interest Rate & Feature Explanation: Educating prospects on interest rates, processing fees, repayment tenures, and reward structures clearly and transparently.KYC & Document Collection: Guiding interested customers through the initial application phase and detailing required identification and income proofs.Show moreJob roleWork locationDombivali, Kalyan, Maharashtra, IndiaDepartmentCustomer SupportR

We are hiring for Customer Support + Telesales Executive contact us - [hidden] Key Responsibilities: Cold Calling Leads: Contacting pre-screened databases, existing account holders, or cold prospects to pitch the bank's financial portfolio. Product Cross-Selling & Up-Selling: Selling retail assets (personal/home loans), liability products (savings/current accounts), and financial services (credit cards, insurance, mutual funds). Eligibility Assessment: Reviewing customer profiles, income levels, and pre-approval data to recommend the right banking products. Interest Rate & Feature Explanation: Educating prospects on interest rates, processing fees, repayment tenures, and reward structures clearly and transparently. KYC & Document Collection: Guiding interested customers through the initial application phase and detailing required identification and income proofs.