Head Operations (O&M)

Head Operations (O&M)

Posted by Aryan Pumps & Enviro Solutions

Mumbai

Posted: imported by Jeevika

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Mumbai( Vidyavihar West )Posted: 4 days agoOpenings: 1Applicants: 100+Head Operations (O&M)Aryan Pumps & Enviro Solutions3.2112 ReviewsJob descriptionJOB DESCRIPTION Head - Operations Department: Operations & Maintenance (O&M)Base Location: Vidyavihar, MumbaiReporting To: MD / CEOExperience: 18 Years -22 years in O&M / Operations / Projects / Fleet Management Job SummaryThe Head & Operations will be responsible for leading and managing PAN India O&M operations and projects, ensuring operational excellence, project profitability, SLA compliance, asset and manpower productivity, customer satisfaction, and timely project execution.The role will provide overall leadership from project handover and mobilization through operational stabilization and ongoing service delivery, with strong focus on fleet management, manpower optimization, cost control, compliance, safety, technology-enabled monitoring, and continuous improvement.The position will have a strong focus on fleet productivity, vehicle utilization, fuel efficiency, manpower optimization, preventive maintenance, project profitability, SLA compliance, operational analytics, and continuous improvement. Additionally, the Head & O&M Operations / Projects will play a key role in improving operational efficiency, strengthening inter-departmental coordination, implementing SOPs, enhancing reporting and control systems, supporting tenders and new business opportunities, and ensuring customer satisfaction through proactive issue resolution and continuous improvement initiatives. Key Responsibilities1. Operations & Project ManagementLead end-to-end O&M operations across PAN India projects.Ensure timely project mobilization, deployment, commissioning, and operational stabilization.Develop project plans, resource requirements, execution schedules, and operational controls.Drive productivity, service quality, SLA achievement, and operational efficiency.Ensure effective coordination between Operations, HR, Finance, SCM, Factory, Dispatch, Commercial, and Sales. 2. Fleet & Asset ManagementEnsure optimum availability and utilization of vehicles, equipment, and other assets.Monitor vehicle productivity, operating hours, downtime, fuel consumption, GPS tracking, and maintenance costs.Drive preventive maintenance, breakdown reduction, fuel efficiency, and critical-spares management.Ensure statutory readiness including registration, insurance, fitness, permits, and other applicable requirements. 3. Manpower & ProductivityOptimize manpower deployment based on project requirements, shifts, workload, and contractual norms.Monitor manpower productivity, absenteeism, overtime, idle manpower, and deployment efficiency.Establish productivity benchmarks and drive performance improvement across locations.4. Client, SLA & Stakeholder ManagementManage key client relationships and operational reviews.Ensure achievement of contractual SLAs, KPIs, and deliverables.Lead resolution of client complaints, operational escalations, and critical issues.Coordinate with government, municipal, statutory, and other external stakeholders as required.5. Financial & Commercial ManagementMonitor project-wise revenue, operating costs, contribution margins, and profitability.Drive cost optimization across manpower, fuel, maintenance, logistics, subcontracting, and other operating expenses.Identify cost leakages, penalties, revenue risks, and financial exposures.Coordinate with Finance/Commercial teams for billing, collections, recoveries, and working-capital requirements.6. Compliance, Safety & GovernanceEnsure statutory, contractual, safety, environmental, and organizational compliance across projects.Implement SOPs, audit controls, risk-management systems, and corrective/preventive actions.Monitor incidents, near misses, audit observations, anEstablish effective governance, escalation, and review mechanisms.7. MIS, KPI & TechnologyEstablish centralized MIS and performance dashboards for PAN India operations.Monitor KPIs covering operations, fleet, manpower, financial performance, safety, compliance, and customer service.Drive implementation of GPS, control-room monitoring, automation, digital reporting, and operational analytics.Ensure data-driven decision-making and timely corrective actions.8. Tender & Business SupportProvide operational and commercial inputs for O&M tenders, RFPs, RFQs, and new business opportunities.Support project costing, manpower/fleet planning, execution methodology, and risk assessment.Identify opportunities for project extensions, additional services, and business expansion.Key KPIsProject execution and operational readiness - 95%SLA / KPI compliance - 95%Fleet availability and utilization - 95%Vehicle productivity and downtime - 95%Fuel efficiency and maintenance cost Withing Approved Budget/Limit Manpower productivity and deployment efficiency - Withing Approved Budget/LimitProject profitability and cost control - Withing Approved Budget/LimitBilling and recovery performance - Withing Approved Budget/LimitClient satisfaction and complaint resolution 100%Safety and statutory compliance 100%Audit and corrective-action closure 100%MIS accuracy and timely reporting 100%Operational improvement and cost-saving initiatives - Drive a minimum of 3-5 measurable operational improvement/cost-saving initiatives annually, with quantified benefits. Key Skills & CompetenciesStrong leadership and PAN India operations managementProject and O&M management expertiseFleet, asset, and manpower managementStrong commercial and financial acumenSLA/KPI-based contract managementClient and stakeholder managementAnalytical and problem-solving capabilitiesMIS, dashboards, GPS and technology-enabled operationsStrong execution, coordination, and follow-up skillsSafety, compliance, and risk-management orientationTendering and business development supportContinuous improvement and cost-optimization mindset Educational QualificationBachelor Degree in Engineering / Operations / Mechanical / Electrical / Industrial Engineering or equivalent. MBA/PGDM in Operations, Project Management, or Business Management will be preferred.Preferred Experience18Years -22 years of relevant experience in O&M, Municipal operations, fleet management, industrial operations, emergency services, or asset-intensive businesses, with proven experience managing large-scale, multi-location operations and manpower. Role: Head - Operations,Industry Type: Water, Waste & Environmental Services,Department: Customer Success, Service & Operations,Employment Type: Full Time, PermanentRole Category: OperationsEducationUG: B.Tech / B.E. in Electrical and Electronics Engineering (EEE), Automobile Engineering, Mechanical Engineeringread moreKey SkillsSkills highlighted with ‘‘ are preferred keyskillsLead OperationsOpsOperations ManagementAbout the companyAryan Pumps & Enviro Solutions PrivateCorporateWater Treatment / Waste ManagementFollow21.1k followers OverviewAryan Pumps and Enviro Solutions Private Limited (APESPL) is one of the fastest growing companies in India, in the field of speciality vehicle manufacturing for the applications like Liquid & Solid Waste Handling and Fire & Rescue Management. With state-of-the-art manufacturing facility at Indapur, Pune, we continuously strive to develop simplified solutions for the most challenging environmental cleaning and disaster management problems.The company has three separate synergistic business verticals focusing on Equipment Manufacturing, Superstructure Manufacturing and Operations & Maintenance Services. Engineering and designing of the products is done using in-house product development facility and design centre. Whereas, operations and maintenance services at site are provided by technically well-trained workforce for these speciality vehicles.The company over a decade operates with Experienced Promoters and Senior Management having extensive domain knowledge. Further replacing imports under ‘Make in India’, the company promises its customers a strong product line with continued on-site service support. The company ensures maximum uptime for its special application vehicles across India and specified locations across globe in the regions like South Asia, Gulf, North America and Europe. read moreCareers at AryanIf you aspire to be a part of diverse talented team and experience rewarding work culture with ample career development opportunities, consider joining Aryan. Our approach is built on empowering employees to take on challenging assignments and explore their potential. We encourage innovation and motivate our engineers to develop novel products for improving people’s quality of life. People Policy: Empowered by our employees - We strive to recruit highly skilled employees in the industry, who always seek opportunities and are capable of inspiring our customers. We promote continuous training and development of our team…within a working environment based on diversity, high ethical standards, job satisfaction and commitment to our profession. read moreCompany InfoLink:Aryan Pumps & Enviro Solutions websiteBeware of imposters! Naukri.com does not promise a job or an interview in exchange of money. Fraudsters may ask you to pay in the pretext of registration fee, Refundable Fee…Read moreAryan Pumps & Enviro Solutions rolesyou might be interested inRecruiter Specialist2-3 YrsMumbai(Vidyavihar West)Posted 2 Days AgoManagement Trainee, CMD Office0-2 YrsPune(Senapati Bapat Road)Posted 10 Days AgoTender Executive2-4 YrsMumbai(Vidyavihar West)Posted 24 Days AgoSalary insightsCompare Aryan Pumps & Enviro Solutions salary with similar companies.Compare salaryPowered byBenefits & PerksView all3 employees reported these benefitsHealth & Wellness SupportLearning & Development SupportPowered by

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