Team Lead

Job description

Team Lead Posted by CGI Pune Posted: imported by Jeevika JobsPopular categoriesIT jobsSales jobsMarketing jobsData Science jobsHR jobsEngineering jobsJobs in demandFresher jobsMNC jobsRemote jobsWork from home jobsWalk-in jobsPart-time jobsJobs by locationJobs in DelhiJobs in MumbaiJobs in BangaloreJobs in HyderabadJobs in ChennaiJobs in PuneCompaniesExplore categoriesUnicornMNCStartupProduct basedInternetExplore collectionsTop companiesIT companiesFintech companiesSponsored companiesFeatured companiesResearch companies by AmbitionboxInterview questionsCompany salariesCompany reviewsSalary CalculatorServicesAI career toolsNeo AI job agentResume score checkerAI resume makerInterview Q&AAI mock interviewLive AI interviewPremium servicesNaukri ProMost popularExpert resume writingExpert power profileAI BootcampsNewFree resourcesResume samplesJob letter samplesSearch jobs hereLoginRegisterFor employersBuy onlineNaukri Talent CloudEmployer LoginTeam LeadAccops Systems3.661 Reviews5 - 9 yearsNot DisclosedPunePosted: 1 week agoOpenings: 1Applicants: 28Team LeadAccops Systems3.661 ReviewsJob description Job Summary We are looking for a technically sharp and people-oriented Technical Lead / Team Lead to anchor our Infrastructure Virtualization support and delivery function. You will be the go-to expert for complex escalations involving virtual desktop environments, network topology, and operating system internals - while simultaneously guiding a team of support and implementation engineers to deliver exceptional customer outcomes. This is a hybrid individual-contributor and leadership role: you will both roll up your sleeves on tough technical problems and coach your team to build long-term capability. Core Technical Domains Virtualization VDI Deep hands-on expertise with VMware vSphere / ESXi, Hyper-V, or KVM - cluster setup, HA/DRS configuration, and capacity planning Experience with VDI platforms: Citrix Virtual Apps Desktops, VMware Horizon, or Accops HyWorks (preferred) Understanding of desktop pooling models (persistent/non-persistent), session brokering, profile management, and application delivery Thin client / HyDesk endpoint configuration and management Networking Strong fundamentals in TCP/IP, DNS, DHCP, VLANs, routing protocols (OSPF/BGP basics), and network segmentation SSL VPN / IPsec tunnels, reverse proxy, load balancers, and firewall rule management Hands-on with ZTNA / SD-WAN concepts; familiarity with HySecure or comparable products is a strong advantage Packet analysis using Wireshark or similar for deep-dive troubleshooting Operating Systems Expert-level Windows Server (2016/2019/2022): AD DS, Group Policy, ADFS, IIS, RDS/RDG, certificate management Proficient in Linux administration (RHEL/CentOS/Ubuntu): shell scripting, systemd, log analysis, package management Experience with OS hardening, patch management, and baseline configuration in enterprise environments Familiarity with containerisation concepts (Docker/Kubernetes) is advantageous Key Responsibilities Own complex technical escalations (L2/L3) across virtualization, networking, and OS layers; drive root cause analysis and ensure timely resolution Lead, mentor, and performance-manage a team of 3-8 support / implementation engineers Collaborate with Product, Engineering, and Pre-Sales teams to relay customer feedback and influence the product roadmap Define and maintain runbooks, SOPs, and knowledge base articles for recurring issue categories Drive CSAT and SLA compliance metrics for your teams ticket queue; report weekly to support leadership Participate in customer onboarding, proof-of-concept, and go-live support for key accounts Provide inputs into hiring, training plans, and team structure as the function scales Serve as an escalation point of contact for strategic customers and partner engineers Qualifications Experience B.E. / B.Tech / MCA in Computer Science, IT, Electronics or equivalent; advanced certifications are a plus 5-9 years of experience in infrastructure support, solutions engineering, or IT operations At least 1-2 years in a lead, senior engineer, or subject-matter-expert role Certifications preferred: VCP-DCV, MCSE, RHCSA/RHCE, CompTIA Network+ / Server+, or equivalent Prior experience in a product company, IT infrastructure vendor, or managed services environment is highly preferred Leadership Soft Skills Proven ability to lead a team under pressure while maintaining a calm, solutions-oriented approach Clear and confident communicator - comfortable with customer-facing escalation calls and internal stakeholder updates Strong analytical and structured problem-solving mindset; able to break down ambiguous issues methodically Collaborative team player who leads by example; invested in the growth of team members Self-driven, ownership-oriented, with high accountability to outcomes Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.Role: Team Lead / Network Manager,Industry Type: IT Services & Consulting,Department: Engineering - Hardware & Networks,Employment Type: Full Time, PermanentRole Category: IT NetworkEducationUG: B.Tech / B.E. in Any SpecializationPG: Any PostgraduateKey Skillsadministrationclient solutionsdnscsatcybersecuritydockerhealthcareesxicustomer onboardingendpointbfsifirewallcompliancecustomer feedbackcomptiagroup policycentoscitrixhypercertificate managementAbout companyAccops is a technology company specializing in secure remote access, identity management, and virtualization solutions. It provides enterprises with products and services that enable secure digital workspaces, zero-trust access, and compliance with regulatory standards. With career opportunities in software engineering, cybersecurity, product development, and technical consulting, Accops fosters a culture of innovation, security-first thinking, and customer-centricity. The company positions itself as a trusted partner helping organizations build resilient, scalable, and secure IT ecosystems.Beware of imposters! Naukri.com does not promise a job or an interview in exchange of money. 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They hire for a role and ending up by putting you in other role. You may face monopoly like they preper particular campus or CDAC candidates even if other college candidates performs well. They expect every day 1 or 2 hours you should give extra. When i put papers...everyone specially HR was treating like you are not human. They must know its about individual. If someone dont want to work with them, they can not treat them bad. When you are giving preference to candidates with higher education on the bachelor's students...it is unfair with bachelors holder when they are good enough.Read full reviewPowered bySalary insightsSenior Technology Lead in Accops Systems typically earns between₹29.4 - ₹32.4 L/yrSee detailed salary breakupPowered byBenefits & PerksView all2 employees reported these benefitsHealth & Wellness SupportLearning & Development SupportPowered by Recommended for youKnow moreAI-enhanced profileGet noticed by recruiters by increasing profile views upto 3 timesNaukri Pro builds an AI enhanced profile and keeps it active in searches. Home Jobs in PuneIEIL has taken all reasonable steps to ensure that information on this site is authentic. Applicants are advised to research bonafides of advertisers independently. IEIL shall not have any responsibility in this regard. 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