Sales & Service Engineer

Job highlights

• PF, Travel Allowance (TA), Mobile Allowance, Health InsuranceJob Description 3 To 5 Years – Hands on experience Service and AMC Core Skills: ü Excellent Communication skill ü Spares and AMC management ü Site Handling Skills ü RCA (Root cause analysis) & FMEA (failure modes and effects analysis) skills ü Customer Handling Management ü Techno Commercial & negotiation ü KRA’s – Result Oriented Job description · Installation of doors at the site. · Contractor evaluation, training and workforce planning as per the project schedule. · Assertively communicate with customers and internal stakeholders regarding installation progress, site challenges and site requirement. · Coordinate with other teams at the site and ensure commissioning as per the project schedule. · Report and resolve the site challenges with CFT support. Responsibilities Installation work and Team management- · Work as Installation Incharge and take full ownership of installation and

3 To 5 Years – Hands on experience Service and AMC Core Skills: ü  Excellent Communication skill ü  Spares and AMC management ü  Site Handling Skills ü  RCA (Root cause analysis) & FMEA (failure modes and effects analysis) skills ü  Customer Handling Management ü  Techno Commercial & negotiation ü  KRA’s – Result Oriented Job description ·       Installation of doors at the site. ·       Contractor evaluation, training and workforce planning as per the project schedule. ·       Assertively communicate with customers and internal stakeholders regarding installation progress, site challenges and site requirement. ·       Coordinate with other teams at the site and ensure commissioning as per the project schedule. ·       Report and resolve the site challenges with CFT support. Responsibilities Installation work and Team management- ·       Work as Installation Incharge and take full ownership of installation and commissioning at the site. ·       Make a detailed plan of site execution. ·       Ensure site readiness to initiate the installation, viz. physical verification of site, site survey, material storage area, the entrance of MHE, accommodation and conveyance. ·       Mobilize the Installation team and travel site for installation. ·       Reconcile material at the site before initiating the installation activities. ·       Gain technical expertise to ensure First Time Right (FTR) installation. ·       Coordinate with Automation & Software teams to smoothly complete the Software activities. ·       Ensure that installation & commissioning is in progress as per the schedule. ·       Audit the installation of racking w.r.t. FEM standards. ·       Participate actively in the CAPA drive. ·       Ensure installation quality and Process Improvement. ·       Deliver maintenance training to customers. ·       Make and share as build drawing of project after completion of project. Installation Contractor Management- ·       Make RFQ for contractors in line with project requirements. ·       Contractor quotation evaluation. ·       On-site material handling equipment hiring quotation evaluation. ·       Coordination with the contractor for deputation/mobilization /demobilization of his team as per project requirement. ·       Maintaining compliance documents at the site. ·       Maintain and share site attendance of contract workforce for tracking the compliances. ISO audit- ·       Follow ISO processes during site execution. ·       Maintain all records. Authorities ·       Contractor team mobilization/demobilization decision making. Essential ·       Bachelor of Engineering / B Tech. (Mechanical) and Diploma (Mechanical) preferred