Interview For Telecounsellor || 10th Pass - Freshers

As a Telecounsellor, you will play a vital role in providing guidance and support to individuals seeking information and advice. This position is located in Chandigarh and is suitable for female candidates. Key Responsibilities:- Conduct Outbound Calls: Reach out to potential clients to discuss their needs and how our services can assist them. Effective communication is essential to establish rapport and trust.- Provide Information: Clearly explain the services offered and assist clients in understanding the benefits. You will need to be knowledgeable about the services to answer questions confidently.- Assess Client Needs: Listen to clients concerns and gather relevant information to better understand their situation. This will help in offering tailored solutions that meet their requirements.- Maintain Records: Keep accurate records of all calls and client interactions. This documentation is crucial for tracking progress and following up with clients.- Follow Up: Stay in touch with clients after initial calls to check their progress and offer additional support. Regular follow-ups can help build lasting relationships.Required Skills and Expectations:- Strong Communication Skills: You should be able to express yourself clearly and listen actively. This will help you interact effectively with clients.- Patience and Empathy: You must understand client emotions and show support. Being patient can improve client experience significantly.- Basic Computer Skills: Familiarity with computers and data entry is essential for maintaining records.- Team Player: Willingness to collaborate with colleagues to achieve common goals is important in this role. - Willingness to Learn: As a new professional, being open to learning and adapting is crucial for success in this position.Experience0 - 3 YearsNo. of Openings30Education10th PassRoleTelecounsellorIndustry TypeCall Centre / BPO / ITES / LPOGenderFemaleAge Limit18 - 30 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, Mobile Allowance, Internet AllowanceWalk-in interview location9'c chandigarhWalk-in Date06/08/[hidden]/08/2026Walk-in Time10:30 AM - 03:30 PM