Back Office Operation - Healthcare - Fresher

About the job:1. Process member enrollment and disenrollment requests as per defined process guidelines and instructions.

2. Review member and policy-related information for accuracy and completeness.

3. Validate required details and supporting information before processing transactions.

4. Update and maintain member information in the relevant systems.

5. Ensure all transactions are processed accurately and within defined turnaround times.

6. Identify discrepancies or missing information and take appropriate action as per process guidelines.

7. Follow established Standard Operating Procedures (SOPs) and quality requirements.

8. Maintain a high level of accuracy and attention to detail while processing member information.

9. Handle healthcare-related data with appropriate confidentiality.

10. Escalate exceptions or complex cases to the appropriate team when required.

11. Successfully complete process training and apply the knowledge during daily operations.Who can apply:Only those candidates can apply who:Salary:₹ 2,02,000 - 2,05,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Other perks:5 days a week, Cab/Transportation facility, Health Insurance, Life InsuranceSkills required:MS-Office, MS-Excel, English Proficiency (Written) and Effective CommunicationOther Requirements:1. Good verbal and written communication skills.2. Strong analytical and problem-solving skills.3. Good attention to detail and accuracy.4. Proficiency in MS Office, particularly Word and Excel.5. Basic understanding of healthcare terminology and concepts.6. Ability to quickly understand and absorb training.7. Good computer and data-handling skills.8. Ability to follow instructions and define processes accurately.9. Ability to work effectively both independently and as part of a team.10. Flexible and comfortable working in rotational shifts.About Company:Hird is a group of well-known placement consultants, offering competent manpower solutions to the clients. Our professionals are proficient enough to provide exemplary placement solutions to the corporate across India.

Responsibilities

1. Process member enrollment and disenrollment requests as per defined process guidelines and instructions.

2. Review member and policy-related information for accuracy and completeness.

3. Validate required details and supporting information before processing transactions.

4. Update and maintain member information in the relevant systems.

5. Ensure all transactions are processed accurately and within defined turnaround times.

6. Identify discrepancies or missing information and take appropriate action as per process guidelines.

7. Follow established Standard Operating Procedures (SOPs) and quality requirements.

8. Maintain a high level of accuracy and attention to detail while processing member information.

9. Handle healthcare-related data with appropriate confidentiality.

10. Escalate exceptions or complex cases to the appropriate team when required.

11. Successfully complete process training and apply the knowledge during daily operations.