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BPO Operations Training Manager

WINX Consulting Services Verified employer

Actively hiring · Posted 1mo ago · JEV261003577458C6

Salary₹5,00,000 – ₹10,00,000 per year
Experience3–8 yrs
LocationGurugram, Haryana
Work modeRemote · Full time
Openings1
IndustryBPO / Call Center

Job description

We are seeking a dynamic and experienced BPO Operations Training Manager to lead our training initiatives in Haryana. The ideal candidate will have a strong background in BPO operations and a passion for developing talent within the organization. As a Training Manager, you will be responsible for designing, implementing, and overseeing training programs that enhance the skills and performance of our team members. You will work closely with various departments to identify training needs and develop tailored programs that align with our business objectives. Key responsibilities include conducting training sessions, evaluating the effectiveness of training programs, and providing ongoing support to employees. You will also be responsible for managing a team of trainers and ensuring that all training materials are up-to-date and relevant. The successful candidate will possess excellent communication and leadership skills, with the ability to motivate and inspire others. A strong understanding of BPO operations and international standards is essential. If you are a proactive leader with a commitment to excellence in training and development, we encourage you to apply for this exciting opportunity.

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