Technical Advisor

Position: Technical Advisor Department: Client Relations Experience: 1–3 Years Preferred Qualification: Graduate / MBA Preferred Location: Nagpur Employment Type: Full-Time Working Days: Monday to Saturday Job SummaryWe are looking for a professional Client Relationship Manager to manage client communication, follow-ups, coordination and support ATS-friendly CV preparation for international career opportunities. Key ResponsibilitiesHandle client communication through calls, WhatsApp and email. Understand client requirements and explain relevant services. Coordinate with the CV/resume team for client requirements. Understand ATS (Applicant Tracking System) requirements and ensure CVs are structured with relevant keywords and job-specific information. Analyse Job Descriptions (JDs) and identify relevant skills and keywords. Coordinate CV revisions based on client requirements and target job roles. Follow up with clients for documents, information, approvals and payments. Maintain accurate client records and follow-up reports. Handle client queries and resolve concerns professionally. Support lead conversion and achieve assigned targets. Required SkillsExcellent English communication and interpersonal skills. Strong client-handling and follow-up skills. Good knowledge of ATS-friendly CV/resume formatting and keyword optimisation. Ability to understand and analyse Job Descriptions. Good knowledge of MS Word and Google Docs. Familiarity with ChatGPT, Claude or other AI tools. Strong attention to detail and proofreading skills. Ability to manage multiple clients and deadlines. Preferred QualificationGraduate in any discipline. MBA/Management/English/Marketing candidates preferred. Experience in client servicing, CV/resume writing, immigration or consultancy will be an advantage. Practical TestShortlisted candidates may be assessed on client communication, JD analysis, ATS-based CV preparation, follow-up and query handling. 6-Month Employment CommitmentThe selected candidate will be required to complete an initial 6-month employment commitment (bond) from the date of joining. Office Address M-1, Shree Laxmi Apartment, Near Zenda Chowk, Dharampeth, Nagpur – 440010