Salesforce TechnoFunctional Analyst (Hyderabad)

Description

Key Responsibilities

• Serve as a technofunctional subject matter expert for Salesforce applications
• Analyze business requirements and translate them into effective Salesforce solutions
• Configure and support Salesforce features, objects, flows, and automation
• Manage and support data quality, integrations, reporting, and analytics
• Partner with business users to optimize processes and improve user adoption
• Support production issues, enhancements, and continuous improvement initiatives
• Collaborate with developers on solution design, testing, and deployment
• Contribute to AIdriven use cases, automation, and agent-based capabilities on the Salesforce platform

Required Qualifications

• Bachelors degree in Computer Science, Information Systems, or a related field
• 57+ years of experience working with Salesforce applications as a TechnoFunctional Analyst
• Solid technical and functional analytical skills, including:
• Salesforce configuration and customizations
• Data management and integrations
• Business process analysis and support
• Excellent interpersonal, communication, and stakeholder management skills

Salesforce Expertise

• Proven, hands-on experience with:
• Sales Cloud
• Service Cloud
• Field Service (FSL)
• Strong understanding of the Salesforce Platform architecture
• Experience with AI, Einstein features, and agentic/automation capabilities within Salesforce

Preferred Qualifications

• Salesforce certifications (Administrator, Advanced Administrator, Business Analyst, or Platform App Builder preferred)
• Experience working in a large, global enterprise environment
• Familiarity with integrations (e.g., ERP systems, APIs, middleware)
• Strong problem-solving skills with a proactive, ownership mindset

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Working Conditions

• The work mode of Finisar India is Hybrid i.e. 3 days at office or current working policy.

Culture Commitment

Ensure adherence to companys values (ICARE) in all aspects of your position at Coherent Corp.: .