Looking For Tele Representative (Female)

We are looking for a dedicated Tele Representative to join our team in Newtown, Kolkata. This role is ideal for individuals with 1 to 3 years of experience who have a passion for customer service and strong communication skills.Key Responsibilities:1. Handle Customer Inquiries: You will answer incoming calls and respond to customer questions, providing clear and accurate information about our services and products.2. Resolve Issues: Actively listen to customer concerns and work to resolve complaints efficiently, ensuring a positive experience for every caller.3. Maintain Records: Keep detailed notes of customer interactions in our database to help track issues and improve service quality.4. Promote Services: Engage with customers to explain our offerings and encourage them to utilize additional services that may benefit them.5. Collaborate with Team: Work closely with colleagues to share insights about customer feedback and suggest improvements to our services.Required Skills and Expectations:Candidates must possess excellent verbal communication skills and a friendly, professional demeanor. Strong problem-solving abilities are important to address customer concerns effectively. The ideal candidate should be detail-oriented and able to manage multiple tasks while maintaining a focus on customer satisfaction. Proficiency in basic computer applications is also essential. A graduate degree is required, and we welcome applicants with prior experience in a customer service role. This is a full-time position based in our office, and we are specifically looking for female candidates to join our team.Experience1 - 3 YearsNo. of Openings2EducationGraduateRoleTele RepresentativeGenderFemaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationWest Tower 2WS5D MANI CASADONA 11F, 04, Street Number 372, Action Area I, IIF, New Town-156