Customer Service Associate

About the job:Key responsibilities:

1. Handle inbound and outbound customer calls and digital service requests.

2. Assist with funds and securities movement-related queries.

3. Coordinate with Operations, Risk/Compliance, and Product teams for complex issues.

4. Resolve queries related to Demat/DP accounts, holdings, balances, statements, and corporate actions.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 5,00,000 - 6,50,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:5 days a week, Cab/Transportation facilitySkills required:MS-Office, Client Relationship Management (CRM), English Proficiency (Spoken), Stock Trading, Sales, Effective Communication and Customer SupportOther Requirements:1. Graduate in any discipline; Finance/Commerce preferred.2. Minimum 1 years of relevant experience in Securities/Capital Markets customer service, Brokerage/back-office client servicing, DP/Trading support, Capital markets contact center.3. NISM Series VII certification is mandatory.About Company:Coral Bling Services is a service provider of recruitment and training needs, providing exceptional services to our clients and job seekers across the country. Established in the year 2014, we are a professionally managed placement and training consultancy firm with a network across India. We have built enduring relationships with our clients across India.

As a service partner, we help them source professionals with intellectual skills to help organizations build their human capital on one hand, and on the other, we help individuals build their careers. Coral Bling comprises a group of experienced specialists from the industry.

Responsibilities

Key responsibilities:

1. Handle inbound and outbound customer calls and digital service requests.

2. Assist with funds and securities movement-related queries.

3. Coordinate with Operations, Risk/Compliance, and Product teams for complex issues.

4. Resolve queries related to Demat/DP accounts, holdings, balances, statements, and corporate actions.