Back Office Executive

The Office Executive will be responsible for managing daily office operations, supporting accounting activities, coordinating sales follow-ups, customer calling, and assisting in marketing and dispatch-related tasks. Key ResponsibilitiesAccounting & Office OperationsMaintain basic accounting records, invoices, purchase entries, and expense tracking Assist with GST data preparation and coordination with CA Maintain files, documents, and internal records Handle daily office administrative activities Sales & Calling SupportMake outbound calls to customers for follow-ups, inquiries, and lead coordination Update leads, follow-ups, and customer details in Excel / ERP system Coordinate with sales and engineering team for quotations and order processing Marketing SupportAssist in basic digital marketing activities (WhatsApp, email campaigns, social media posting) Support data collection for marketing campaigns and exhibitions Maintain customer and vendor contact databases Dispatch & Parcel HandlingPack and dispatch material properly Coordinate with courier partners and maintain dispatch records Track shipments and update customers when required Required QualificationsGraduate in Commerce / Business Administration / Any relevant field Basic knowledge of accounting concepts Comfortable with calling customers and vendors Working knowledge of MS Excel, Word, and email Experience with ERPNext or any ERP system is an added advantage Required Skills & CompetenciesGood communication skills (Hindi & English preferred) Organized, disciplined, and detail-oriented Ability to multitask and handle responsibility independently Willingness to learn and grow with the organization Positive attitude and team-oriented mindset