S

E Commerce Executive

Synergy Resource Solutions Verified employer

Actively hiring · Posted today · JEV2610093A619000

Salary₹2,40,000 – ₹4,20,000 per year
Experience2 yrs
LocationAhmedabad, Gujarat
Work modeRemote · Full time
Openings1

Job description

About the job:Job Title E-commerce Executive Quick Commerce & MarketplaceWorking days and timings - 9.30 am to 6.30 pm (2nd & 4th Saturday off)Location Ahmedabad HO

Key Responsibilities

1. Inventory Planning & CoordinationPlan and maintain optimum inventory levels across Mother Warehouse, 3PL facilities, and Marketplace FCs.Coordinate with warehouse teams for timely replenishment of fast-moving SKUs.Monitor ageing inventory, slow-moving stock, and notify the team for liquidation/discount planning.Forecast weekly & monthly inventory requirements based on sales trends, seasonality, and promotions.Ensure accuracy of inventory in Uniware/OMS vs Marketplace portals.

2. Marketplace Operations & CoordinationAct as the single point of contact for marketplace category/account managers.Coordinate issues related to:Order cancellationsOrder delaysReturns/RTO/Non-deliveryASN/GRN discrepanciesEnsure daily resolution of marketplace operational tickets.Track and manage weekly vendor returns (FBA/FBF etc.).

3. 3PL Partner ManagementCoordinate daily with 3PL partners for:Order processing timelinesDispatch accuracy & TATInventory reconciliationStock audits & cycle countsRaise operational issues and track resolution with the 3PL teams.Monitor SLAs especially dispatch cut-off adherence and delayed orders.

4. Listing Hygiene & Content MaintenanceRegularly check marketplace listings for:Missing imagesIncorrect titles/descriptionsWrong bullet pointsPricing errorsKeyword relevanceMonitor Buy Box % and pricing parity across channels.Coordinate with content/graphics team to improve listing quality.

5. Order Tracking & Issue ResolutionTrack daily orders and coordinate with warehouse team for smooth fulfilment.Resolve discrepancy cases such as:Delivered but not receivedWrong item receivedIncorrect listing fulfilmentMaintain tracker for errors and work with ops team to reduce repeat issues.

6. Reporting & Data AnalysisPrepare daily/weekly MIS reports:Inventory status reportSales & dispatch summaryMarketplace penalty trackerReturns & RTO analysisMaintain SKU-level stock ageing, fast/slow mover dashboards.Support promotions planning and event readiness (BBD, Prime Day, FK BBD).

Benefits for their employees: -Mediclaim for employee along with spouse and child (upto 2)Personal accidental Insurance of employeeNo sandwich leave policyflexible working hoursPerformance Bonus to Best performers in every quarterPaid Maternal & Paternal leavesYearly performance appraisalAll perks and Leaves are given from the day of joining, no restrictions during probation periodFun employee engagement activities every monthCSR activities done on monthly basisEmployee Birthday and Work Anniversary CelebrationsEmployee friendly culture to encourage good work life balanceWho can apply:Only those candidates can apply who:have minimum 2 years of experienceSalary:₹ 2,40,000 - 4,20,000 /yearExperience:2 year(s)Deadline:[hidden]:59:59

Responsibilities

Job Title E-commerce Executive Quick Commerce & MarketplaceWorking days and timings - 9.30 am to 6.30 pm (2nd & 4th Saturday off)Location Ahmedabad HO

Key Responsibilities

1. Inventory Planning & CoordinationPlan and maintain optimum inventory levels across Mother Warehouse, 3PL facilities, and Marketplace FCs.Coordinate with warehouse teams for timely replenishment of fast-moving SKUs.Monitor ageing inventory, slow-moving stock, and notify the team for liquidation/discount planning.Forecast weekly & monthly inventory requirements based on sales trends, seasonality, and promotions.Ensure accuracy of inventory in Uniware/OMS vs Marketplace portals.

2. Marketplace Operations & CoordinationAct as the single point of contact for marketplace category/account managers.Coordinate issues related to:Order cancellationsOrder delaysReturns/RTO/Non-deliveryASN/GRN discrepanciesEnsure daily resolution of marketplace operational tickets.Track and manage weekly vendor returns (FBA/FBF etc.).

3. 3PL Partner ManagementCoordinate daily with 3PL partners for:Order processing timelinesDispatch accuracy & TATInventory reconciliationStock audits & cycle countsRaise operational issues and track resolution with the 3PL teams.Monitor SLAs especially dispatch cut-off adherence and delayed orders.

4. Listing Hygiene & Content MaintenanceRegularly check marketplace listings for:Missing imagesIncorrect titles/descriptionsWrong bullet pointsPricing errorsKeyword relevanceMonitor Buy Box % and pricing parity across channels.Coordinate with content/graphics team to improve listing quality.

5. Order Tracking & Issue ResolutionTrack daily orders and coordinate with warehouse team for smooth fulfilment.Resolve discrepancy cases such as:Delivered but not receivedWrong item receivedIncorrect listing fulfilmentMaintain tracker for errors and work with ops team to reduce repeat issues.

6. Reporting & Data AnalysisPrepare daily/weekly MIS reports:Inventory status reportSales & dispatch summaryMarketplace penalty trackerReturns & RTO analysisMaintain SKU-level stock ageing, fast/slow mover dashboards.Support promotions planning and event readiness (BBD, Prime Day, FK BBD).

Benefits for their employees: -Mediclaim for employee along with spouse and child (upto 2)Personal accidental Insurance of employeeNo sandwich leave policyflexible working hoursPerformance Bonus to Best performers in every quarterPaid Maternal & Paternal leavesYearly performance appraisalAll perks and Leaves are given from the day of joining, no restrictions during probation periodFun employee engagement activities every monthCSR activities done on monthly basisEmployee Birthday and Work Anniversary CelebrationsEmployee friendly culture to encourage good work life balance

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