Product Manager, Customer Interaction Solutions

What role you will play in team: Lead the product strategy and roadmap for our customer interaction solutions.What you will do: You'll define and launch new features for our customer interaction solutions.Key responsibility:Define product vision, strategy, and roadmap for customer interaction solutions.Conduct market research and competitive analysis.Gather user feedback and translate it into product requirements.Prioritize features and manage the product backlog.Collaborate with engineering, design, and marketing teams.Analyze product performance and identify areas for improvement.Required Qualification and Skills:Bachelor's degree in business, computer science, or related field.2-4 years of experience in product management, preferably in the customer service or technology industry.Strong understanding of customer interaction technologies.Experience with Agile development methodologies.Excellent communication and presentation skills.Benefits Included:Competitive salary and benefits.Opportunities for career growth.Work in a dynamic and innovative environment.Impactful work in a customer-centric organization.A Day in the Life:A day might include reviewing market trends, working with engineers on new features, and gathering customer feedback to refine product offerings. .