Air Ticketing Agent (Freshers) Balasore

As an Air Ticketing Associate, your main role will be to assist customers with booking airline tickets and ensuring a smooth travel experience. You will work in an office environment in Balasore.Key Responsibilities:- Customer Service: Provide friendly and informative support to customers regarding flight details, schedules, and ticket availability. Your goal is to offer the best travel options based on their needs.- Ticket Booking: Handle all aspects of ticket booking through various systems, ensuring accuracy and attention to detail to avoid errors that could inconvenience customers.- Payment Processing: Process payments for ticket sales, ensuring secure transactions and providing customers with confirmation and relevant documentation.- Travel Itinerary Planning: Assist customers in creating travel itineraries, including flight connections and layovers, to help them plan their trips effectively.- Problem Resolution: Manage any issues related to ticket changes, cancellations, or refunds. You will need to offer quick solutions and maintain customer satisfaction.Required Skills and Expectations:- Candidates should have completed at least the 10th grade. Freshers are encouraged to apply, so no prior experience is necessary.- Strong communication skills are essential to effectively interact with customers and address their queries.- Basic computer literacy is required, as you will be using software to manage bookings.- A keen attention to detail is crucial to ensure that bookings are accurate and errors are minimized.- You should be a team player who can work well in an office setting and is willing to learn and grow in the travel industry.ExperienceFresherNo. of Openings34Education10th PassRoleAir Ticketing AssociateIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 38 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way CabFace Interview Locationkolkata