Customer Support Executive (South East Delhi)

Job Title: Customer Support Executive

Location: New Delhi

Employment Type: Full-time

Shift: Day Shift

Salary: Up to 5 LPA

Experience: Minimum 6 months

Qualification: Graduate

Job Summary

We are looking for a Customer Support Executive to join our team in New Delhi. The candidate will be responsible for assisting customers, resolving their queries, and ensuring a smooth and positive customer experience.

Key Responsibilities

• Respond to customer queries and provide timely assistance.
• Handle customer concerns professionally and resolve issues effectively.
• Provide accurate information regarding products, services, and processes.
• Maintain proper records of customer interactions and update relevant details.
• Coordinate with internal teams whenever required to resolve customer issues.
• Ensure customer satisfaction while following company processes and guidelines.
• Meet assigned productivity, quality, and performance targets.

Requirements

• Graduate in any discipline.
• Minimum 6 months of experience in customer support or voice process.
• Excellent verbal and written English communication skills.
• Strong customer-handling and interpersonal skills.
• Valuable problem-solving and active listening abilities.
• Comfortable working in a day-shift environment.

What We Offer

• Salary up to 5 LPA
• Day shift
• Career growth opportunities
• Learning and development opportunities
• Professional and supportive work environment

Compensation: 30,[hidden],000.00 per month

Benefits

• Provident Fund

Application Question(s):

• Are u comfortable with Walk in Interview

Education:

• Bachelor's (Required)

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Location:

• South East District, Delhi (Preferred)

Work Location: In person .