Customer Care Executive || Freshers & Experienced

Key Responsibilities:Answer incoming calls and address customer questions or complaints.Make outbound calls to follow up on client requests or promote services.Log and update customer details and conversation notes in the database.Escalate complex technical or service issues to senior teams.Meet daily performance goals for call resolution and customer satisfaction.Experience0 - 6 YearsNo. of Openings25Education12th PassRoleCustomer Care ExecutiveIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit20 - 40 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeMobile Allowance, Internet AllowanceFace Interview Location113, poddar point, park street mullick bazar, near Apeejay school, Kolkata-700016