International BPO Executive Jobs For Freshers - Kolkata

We are looking for enthusiastic individuals to join our team as International BPO Executives in Kolkata. This full-time position is ideal for freshers who hold a degree in , , , or .Key Responsibilities:- Customer Interaction: Engage with international customers through calls and emails, providing high-quality service and support based on their needs.- Problem Solving: Address customer inquiries and issues efficiently by understanding their concerns and offering appropriate solutions.- Data Management: Maintain accurate records of customer interactions in the system, ensuring that all information is up-to-date and accessible for future reference.- Collaboration: Work closely with team members and other departments to resolve customer queries effectively and improve service delivery.- Performance Reporting: Monitor personal performance metrics, including call volume and customer satisfaction, to meet and exceed targets set by the organization.Required Skills and Expectations:- Strong communication skills in English are essential for effective interaction with international clients.- A basic understanding of customer service principles and practices is preferred but not mandatory.- Ability to work in a fast-paced environment, demonstrating adaptability and a positive attitude when dealing with challenges.- Good organizational skills to manage tasks efficiently and prioritize responsibilities.- A willingness to learn and develop new skills in the BPO sector, showcasing enthusiasm for personal and professional growth.ExperienceFresherNo. of Openings3EducationGraduate (B.A, B.C.A, B.B.A, B.Com)RoleInternational BPO ExecutiveIndustry TypeIT-Hardware & NetworkingGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview Location12th Floor, Unit 1207, & GP, Godrej Genesis Building, Plot - XI, Street Number 18, EP Block, Sector V, Saltlake, West Bengal 700091