ServiceNow Business Analyst For NTT DATA For Remote (Noida)

Permanent Payroll - Anlage Digital

Client - NTT DATA

Long term project

Notice period - Immediate joiners or 10 days joiners required

Do not share long Notice period profiles

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Description:

Position :- ServiceNow Business Analyst

Experience :- 8 years of total experience & 5 Years Relevant as ServiceNow BA / Functional

Location :- Any NTT Data Location (Temp Remote)

Shift Timing :- 05:30 PM to 02:30 AM IST (US East Coast Coverage)

Must HAVE SKILS :: Non-Negotiables

5 Years of hands-on experience as ServiceNow Business Analyst or ServiceNow Functional

Should Have excellent communication skills without any accent or MTI

Should have prior experience with preparing SOP for ITSM / ITIL

Should have excellent experience with multi geography stake holders

Role : Business Analyst ServiceNow Platform Team

Position Summary

We are seeking a detail-oriented Business Analyst with ServiceNow experience to partner with business stakeholders, product owners, and technical teams in delivering platform enhancements, process improvements, and enterprise technology solutions. This role will include responsibilities for working with the platform team to gather and document requirements, analyze business processes, support Agile delivery, and coordinate testing.

Required Qualifications

5 - 10 years of experience as a Business Analyst, Product Analyst, Functional Analyst, or similar role supporting enterprise systems or technology initiatives.

Agile, Lean-Agile, Scaled Agile, or related certification.

Hands-on experience working on the ServiceNow Strategic Portfolio Management (SPM) module with practical experience managing work in Demand Management, Collaborative Work Management, and Strategic Planning capabilities

Solid understanding of business analysis practices, including requirements elicitation, process mapping, gap analysis, documentation, and stakeholder management.

Experience working in Agile or hybrid delivery environments, including user story .