AR Caller US Healthcare / Medical Billing (Saravanampatti)

Work Mode : Work From Office / Night shift

Contact : hidden_mobile (Call between 12:15 PM noon to 9:45 PM )

Contact Email : [email protected]

Working Days : Monday to Friday

Experience : 3-4yrs

Job Summary

We are looking for an AR Caller to handle insurance follow-ups, claim status, denials, and outstanding accounts for US healthcare clients. The role requires robust communication skills, attention to detail, and knowledge of US medical billing processes.

Key Responsibilities

• Follow up with insurance companies regarding outstanding claims and payments.
• Contact insurance payers to verify claim status, denials, rejections, and underpayments.
• Identify and resolve claim issues to ensure timely reimbursement.
• Review EOBs/ERAs and take appropriate action on unpaid or denied claims.
• Handle AR follow-up and maintain accurate account documentation.
• Communicate with insurance representatives professionally and effectively.
• Identify denial trends and escalate unresolved issues when required.
• Update patient/account information accurately in billing systems.
• Meet daily productivity, quality, and collection targets.
• Maintain confidentiality of patient and billing information.

Required Skills

• Good verbal and written English communication skills.
• Knowledge of US healthcare / medical billing / AR process.
• Strong negotiation and follow-up skills.
• Good analytical and problem-solving abilities.
• Attention to detail and accuracy.
• Basic knowledge of EOB, ERA, claims, denials, CPT, and ICD-10 is an advantage.
• Willingness to work in night shifts.

Experience

• Experience in US Medical Billing / Accounts Receivable / AR Calling is preferred.
• Freshers with strong communication skills may be considered based on the company's requirements.

Compensation: Up to 40,000.00 per month

Benefits

• Commuter assistance
• Paid time off
• Provident Fund

Work Location: In person .