urgent hiring For | BIg4|ServiceNow Developer ITOM/ service mapping (Bengaluru)

• Urgent hiring for | BIg4|ServiceNow Developer ITOM/ service mapping / cmdb immedidate joiner

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• Design, develop, and implement ServiceNow ITOM modules including:

• Discovery

• Service Mapping

• Event Management

• Orchestration

• CMDB (Configuration Management Database)

• Configure and maintain MID Servers, Discovery schedules, and patterns.

• Implement and manage Service Mapping for business services and applications.

• Integrate ServiceNow with third-party monitoring tools (e.g., SolarWinds, Dynatrace, Splunk).

• Work on Event Management including alert correlation, event rules, and dashboards.

• Ensure CMDB health by managing:

• Data normalization

• Data reconciliation

• CI relationships

• Develop workflows, business rules, and scripts using:

• JavaScript

• Glide APIs

• Troubleshoot and resolve issues related to ITOM modules.

• Collaborate with cross-functional teams (ITSM, SecOps, DevOps).

• Participate in upgrades, patching, and platform enhancements.

Required Skills:

• Strong experience in ServiceNow ITOM modules

Hands-on with:

• Discovery & Service Mapping

• CMDB & CSDM model

• Event Management

Knowledge of:

• REST/SOAP integrations

• MID Server setup and troubleshooting

• Cloud technologies (AWS, Azure preferred)

• Good scripting skills in JavaScript

• Understanding of ITIL processes

Preferred Qualifications:

ServiceNow Certifications:

• Certified System Administrator (CSA)

• Certified Implementation Specialist ITOM

Experience with:

• Cloud Discovery

• Kubernetes / Containers

• Automation & orchestration tools

Soft Skills:

• Strong problem-solving and analytical skills

• Valuable communication and stakeholder management

• Ability to work independently and in a team

Nice to Have:

• Exposure to DevOps tools (Jenkins, Git)

• Knowledge of AIOps / Predictive Intelligence

• Experience in large enterprise environments .