Customer Service Representative Jobs For 12th Pass Freshers

Respond to customer questions politely and professionally.Verify customer identity before sharing confidential information.Record interactions accurately in CRM or ticketing systems.Resolve complaints within the company's service-level agreements (SLAs).Escalate complex or sensitive issues to the appropriate department.Protect customer data and maintain confidentiality.Follow company policies, applicable laws, and approved scripts.Meet performance targets such as customer satisfaction (CSAT), first-contact resolution (FCR), and response time.Experience0 - 1 YearsNo. of Openings50Education12th PassRoleCustomer Care RepresentativeIndustry TypeOtherGender[ Male / Female ]Age Limit18 - 29 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Internet Allowance, One-way Cab