Customer Service Associate - Full Time - Freshers

We are seeking a dedicated Customer Care Associate to join our team in Lucknow. This role is ideal for freshers who are passionate about helping customers and providing excellent service.As a Customer Care Associate, you will be responsible for interacting with customers, addressing their inquiries, and resolving issues in a friendly and efficient manner.Key Responsibilities:1. Customer Interaction: Respond to customer inquiries via phone, email, and chat, ensuring a positive experience.2. Problem Resolution: Identify customer concerns and provide appropriate solutions, escalating issues when necessary.3. Product Knowledge: Maintain a good understanding of our products and services to assist customers effectively.4. Record Keeping: Document customer interactions accurately to help track issues and improve service quality.5. Feedback Collection: Gather customer feedback to help improve our services and express their needs.Required Skills and Expectations: Candidates must possess strong communication skills in both English and Hindi, allowing them to convey information clearly and effectively. A friendly and approachable demeanor is essential to create a welcoming atmosphere for customers. Attention to detail is important for accurately recording customer interactions. The ideal candidate should be a quick learner, eager to enhance their knowledge about our offerings. Lastly, being a team player and having a proactive attitude will significantly contribute to our customer satisfaction goals.ExperienceFresherNo. of Openings50Education12th PassRoleCustomer Care AssociateIndustry TypeTravel / TourismGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from Office