Telecaller (Freshers) Chennai
Merloam Estates Verified employer
Actively hiring · Posted 2d ago · JEV26101013A188A0
Job description
We are seeking a dedicated Tele Caller to join our team in Chennai. This is a full-time position suitable for freshers who have completed their 12th grade. As a Tele Caller, you will be responsible for engaging with customers over the phone to promote our services and gather valuable feedback.Key Responsibilities:- Make Outgoing Calls: Reach out to prospective and existing customers to inform them about our products and services.- Engage Customers: Build rapport with customers through effective communication, listening carefully to their needs and concerns.- Record Information: Maintain accurate records of customer interactions and update the database with relevant details for follow-ups.- Handle Queries: Address customer queries and resolve any issues they may have, ensuring a positive customer experience.- Achieve Targets: Work towards achieving daily call and sales targets set by the management, contributing to the overall success of the team.Required Skills and Expectations:- Communication Skills: Clear and effective verbal communication skills are essential to engage customers and convey information effectively.- Confidence: A confident and friendly demeanor is important for making connections with customers over the phone.- Basic Computer Skills: Familiarity with using computers and basic software applications to log calls and manage customer data is necessary.- Team Player: Ability to work collaboratively within a team and contribute positively to a supportive work environment.- Adaptability: Willingness to learn and adapt to new processes or changes in product offerings as needed.ExperienceFresherNo. of Openings10Education12th PassRoleTele CallerIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationMerloam estates, 40, State bank colony, 3rd street, SBI colony, Virugambakkam, Chennai
Key skills
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