Openings For Sales Executive || Freshers & Experienced

Job description:Position : Customer Service ExecutiveDepartment : SalesCompany : MTK IT ServiceLocation : Hinjewadi & KatrajPosition Overview:The Customer Service Executive is responsible for handling incoming inquiries, generating and managing leads, providing information about MTK IT Service, conducting follow-ups, coordinating with internal managers and maintaining accurate records of all inquiries and conversions. The role requires excellent communication skills, empathy, professionalism, and strong follow-up abilities.Key Responsibilities:Lead management & Follow-Up classify leads as Hot, Warm, or Cold.Maintain regular follow-ups with potential customers.Continuously test and refine DM outreach scripts, opening hooks, and value propositions to improve response rates and conversion efficiency.Maintain strict follow-up schedules with high-intent prospectsHandle customer queries and requirements.Maintain accurate records of customer interactions, cases, & resolution in CRM and operational systems.Requirements & Qualifications:Education: Any GraduateExperience: 0-2 yr (Freshers with excellent communication skills are welcome)Good English and Hindi verbal communication and interpersonal skills.Good Listening and persuasion abilities.Positive attitude and customer-focused approach.Benefits : Paid Sick TimeWork Location: In personExperience0 - 2 YearsNo. of Openings10EducationGraduate (B.A, B.C.A, B.B.A, B.Com)RoleSales ExecutiveIndustry TypeIT-Hardware & NetworkingGenderFemaleAge Limit18 - 25 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from Office