Management Trainee

Key ResponsibilitiesManage assigned B2B customer portfolios and drive timely collection of outstanding/overdue invoices.Handle end-to-end O2C, collections, reconciliation, dispute management, and payment research.Follow up with international clients through calls and emails and resolve invoice/PO discrepancies.Analyze aging reports, payment patterns, credit limits, and account statements.Coordinate with Sales, Credit, Operations, and Revenue teams for dispute and invoice resolution.Maintain accurate account updates, collection notes, approvals, and documentation.Participate in cash calls, client meetings, governance reviews, and process improvement initiatives.Achieve defined collection targets, SLAs, and quality standards.Mandatory Criteria4+ years overall experience with 2+ years in B2B Collections/O2C.International Voice & Portfolio Handling – Mandatory.Domestic Voice experience not acceptable.Excellent communication and analytical skills.Comfortable with US shifts and one-way cab facility.PF registration with previous organization mandatory.Knowledge of Dynamics / Oracle / NetSuite & Advanced Excel is preferred.