Account Management Intern — Nucleous

Nucleous is looking for an Account Management Intern to work closely with our customers and internal team to ensure a great product experience. You’ll help understand customer requirements, manage relationships, identify issues, coordinate with the product team, and contribute ideas to improve customer satisfaction and retention.

This role is ideal for someone who understands SaaS, business operations, customer success, and communication, and enjoys solving problems and working closely with customers.

What you’ll do:

Communicate with customers and understand their requirements

Assist with onboarding and customer support

Track customer feedback, issues, and feature requests

Coordinate with the product and sales teams

Identify opportunities to improve customer experience

Analyze customer usage and suggest improvements

Help maintain strong, long-term customer relationships

What we’re looking for:

Strong communication and problem-solving skills

Interest in SaaS, startups, and technology

Good understanding of business and customer needs

Ability to analyze problems and think independently

Proactive attitude and willingness to learn

What you’ll get:

Hands-on experience working with a growing SaaS startup

Direct exposure to customers, product, and business operations

Opportunity to contribute directly to product improvements

Fast-paced startup environment with significant ownership