Customer Service Associate - Fresher

About the job:Key responsibilities:

1. Work on the various front office client tools as required for the specific queues and provide customer service through calls.

2. Understand customer queries received through calls and act accordingly.

3. Maintain a healthy and clean work environment & adhere to company policies and procedures.

4. Continuously upgrade process knowledge as required.Who can apply:Only those candidates can apply who:are from Pune onlySalary:₹ 3,00,000 - 3,50,000 /yearExperience:No experience requiredDeadline:[hidden]:59:59Other perks:5 days a week, Free snacks & beverages, Cab/Transportation facility, Health Insurance, Life InsuranceSkills required:Client Interaction, Client Relationship Management (CRM), Client Relationship, Customer Support and Customer AcquisitionOther Requirements:1. Excellent communication skills.2. Comprehension: Ability to clearly understand the problem statement3. Composition: Ability to compose grammatically correct, concise, and accurate writing.4. Voice and Accent: Neutral Accent & excellent Voice Skills.5. Good analytical & drafting skills to respond to the customer.6 . Strong customer service focus: Ability to empathize with the customer.7. Prioritizing customer needs.6. Graduate/Undergraduate can apply.7. Comprehension skills to understand & communicate with all customers effectively.About Company:Hird is a group of well-known placement consultants, offering competent manpower solutions to the clients. Our professionals are proficient enough to provide exemplary placement solutions to the corporate across India.

Responsibilities

Key responsibilities:

1. Work on the various front office client tools as required for the specific queues and provide customer service through calls.

2. Understand customer queries received through calls and act accordingly.

3. Maintain a healthy and clean work environment & adhere to company policies and procedures.

4. Continuously upgrade process knowledge as required.