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International Customer Support Executive

CONVERSE PLACEMENT SERVICES INDIA PRIVATE LIMITED Verified employer

Actively hiring · Posted 3d ago · JEV2610132C69BAAA

SalarySalary not disclosed
Experience4 yrs
LocationDelhi, Gurugram, Noida, Delhi-NCR Region, Uttar Pradesh
Work modeRemote · Full time
Openings1
IndustryMedical / Healthcare

Job description

We are seeking an experienced International Customer Support Executive to join our dynamic team in the Delhi-NCR region. The ideal candidate will have a strong background in the international voice process and a passion for delivering exceptional customer service. In this role, you will be responsible for handling inbound and outbound calls, addressing customer inquiries, and ensuring high levels of customer satisfaction (CSAT). You will work closely with various teams to resolve issues and provide timely solutions to our international clientele. Key responsibilities include managing customer interactions, maintaining accurate records of customer communications, and contributing to the continuous improvement of our customer support processes. The successful candidate will possess excellent communication skills, a strong understanding of the international BPO landscape, and the ability to work effectively in a fast-paced environment. If you are dedicated to providing outstanding customer support and have the required experience, we encourage you to apply.

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