ServiceNow ITSM Lead (Full time and Hybrid)

ServiceNow ITSM Lead

Experience:7-10 years

Budget:25 LPA

Location: Mumbai Airoli

Work Model: Hybrid 23 days/week from office

Working Hours: 11:00 AM 8:00 PM

Immediate to 15 days' notice period

Key Skills & Expertise:

Deep expertise in ServiceNow ITSM workflows and ITIL process implementations

Hands-on experience with App Engine Studio, Flow Designer & Workspace

Strong experience building custom applications / low-code solutions

Enterprise integrations using Integration Hub, REST/SOAP APIs, Webhooks, JDBC & MID Server

Advanced JavaScript / GlideScript expertise

Strong knowledge of Business Rules, Client Scripts, Script Includes & UI Actions

Experience with Service Portal widgets, AngularJS, HTML & CSS

Good understanding of performance tuning, upgrade planning, Instance Scan & HealthScan best practices .