Face-to-Face For Collection Agent Jobs (Freshers)

We are seeking a motivated and detail-oriented Collection Executive to join our team in Pune. The ideal candidate will be responsible for managing collections and ensuring timely payments from customers. This is a full-time, office-based position suitable for individuals with minimal experience.Key Responsibilities:- Contact Customers: Reach out to customers via phone and email to remind them of outstanding payments, ensuring clear communication about their account status.- Maintain Records: Keep accurate and organized records of all collection activities and customer interactions for efficient tracking and reporting.- Resolve Queries: Address customer inquiries and concerns related to their bills or payment issues, providing excellent customer service while guiding them towards resolution.- Follow-Up: Regularly follow up with customers who have overdue accounts to encourage timely payment and maintain positive relationships.- Report Findings: Prepare and submit reports to the management team detailing collection activities, outstanding amounts, and any issues faced during the collection process.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to effectively interact with customers. Basic analytical skills are necessary to assess payment patterns and issues. Attention to detail is crucial for maintaining record accuracy. A good understanding of customer service principles will help in managing relationships effectively. The role also requires a high level of motivation and the ability to work independently while adhering to deadlines. Proficiency in using computer systems and basic software applications is expected, along with a willingness to learn and adapt to new tools.Experience0 - 1 YearsNo. of Openings10Education12th PassRoleCollection ExecutiveIndustry TypeBankingGender[ Male / Female ]Age Limit18 - 32 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeUnlimited IncentivesFace Interview LocationC Wing, 5th Floor, Vega Center, Shankarseth Road, Swargate, Pune