Customer Support Specialist US Healthcare Process

Hiring Alert | Customer Support Specialist US Healthcare Process

Location: Wagle Estate, Thane West

Role: Customer Support Specialist US Healthcare Process

Shift: Rotational 24/7 | No Midnight Shifts

Working Days: 5 Days

Week Offs: 2 Rotational Week Offs

Salary: 4-5 LPA

Experience 1-3 years

Job Responsibilities

Handle customer interactions and resolve queries effectively.

Provide accurate and timely customer support.

Maintain service quality and process accuracy.

Handle high-volume calls and multitask efficiently.

Follow process guidelines and customer service standards.

Eligibility

HSC / Bachelors Degree or equivalent work experience.

13 years of experience in US Healthcare Customer Service.

Medical Billing experience preferred.

Excellent verbal and written communication skills.

Strong problem-solving and customer-handling skills.

Comfortable working in rotational shifts.

Preferred Experience

Claims Processing

Provider Support

Patient Support

Revenue Cycle Management (RCM)

BPO / Healthcare Support

Benefits

Competitive salary & performance incentives

Health benefits & paid time off

Training and continuous learning

Growth-oriented work environment .