Telecaller Fresher
Go Star Aviation Verified employer
Actively hiring · Posted 2d ago · JEV26101419AB4A25
Job description
We are looking for a female Telecaller to join our team in Kolkata. This full-time position is suitable for candidates with little or no experience. Your main role will involve communicating with customers over the phone to provide information and support.Key Responsibilities:1. Customer Outreach: Make calls to potential clients to inform them about our products and services, ensuring you understand their needs and address their questions.2. Data Management: Maintain accurate records of calls made and gather feedback from clients to help improve our offerings.3. Follow-Up Calls: Reach out to previous customers to encourage repeat business, build relationships, and gather insights on their experiences.4. Sales Support: Assist the sales team by providing leads and information about customer interests, helping to drive new business.5. Problem Solving: Address any customer inquiries or complaints professionally and provide suitable solutions to enhance customer satisfaction.Required Skills and Expectations:Candidates should have strong communication skills in English and Hindi or Bengali. A pleasant phone manner is essential, as you will represent the company to customers. Basic computer skills are necessary for data entry and call tracking. Being a quick learner and having the ability to work in a team is important. Reliability and a positive attitude towards work are also essential for success in this role.Experience0 - 1 YearsNo. of Openings100Education12th PassRoleTellecallerIndustry TypeCall Centre / BPO / ITES / LPOGenderFemaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview Locationkolkata
Key skills
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