Customer Representative - Full Time
Vertex Verified employer
Actively hiring · Posted 16d ago · JEV2610148F9237FC
Job description
We are seeking a Customer Representative in Bangalore to enhance our customer service team. The ideal candidate will have 1 to 2 years of experience and should have completed their 12th y Responsibilities:nn1. Customer Interaction: Engage with customers in person to address inquiries and resolve issues effectively and n2. Product Knowledge: Maintain a thorough understanding of our products and services to provide accurate information to n3. Issue Resolution: Handle customer complaints and provide solutions that meet their needs while adhering to company n4. Documentation: Accurately record customer interactions and feedback to support service 5. Team Collaboration: Work closely with team members to ensure a seamless experience for customers and improve overall service quired Skills and Expectations:nnThe ideal candidate should possess strong communication skills, both verbal and written. Being patient and empathetic while dealing with customers is essential. A proactive problem-solver who can handle challenging situations with professionalism will succeed in this role. We expect the candidate to be a quick learner, adaptable to changing needs, and capable of working effectively in a team environment. A willingness to learn and grow within the company is important for long-term success.Experience1 - 2 YearsNo. of Openings20Education12th PassRoleCustomer RepresentativeIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull Time (Night Shift)Work Location TypeWork from OfficeFace Interview LocationBangalore marathalli
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