Education Counsellor (Fresher)
Universal School of Creative Arts Verified employer
Actively hiring · Posted 2d ago · JEV261015CC719AE4
Job description
An inside education counsellor or tele-counsellor relies heavily on phone calls to connect with students, understand their goals, and guide them through the admissions process. Lead Engagement: Call prospective students who have registered interest online to introduce educational programs and courses.Telephonic Profiling: Conduct structured interviews over the phone to understand a student's academic background, career goals, and budget constraints.Virtual Pitching: Deliver clear, engaging pitches about courses, and post-study career opportunities.Relationship Management: Follow up regularly with students and parents via phone and WhatsApp to guide them through documentation and et Achievement: Meet weekly and monthly call volume, talk-time, and student enrollment ntial Skills for Phone Counselling Excellent Telephone Etiquette: Maintain a warm, clear, and professional tone throughout long calling ve Listening on Calls: Catch subtle cues, hesitations, or doubts in a student's voice without visual feedback.Objection Handling: Confidently address student doubts regarding fees, course value, and placement guarantees over the phone. CRM Literacy: Log call statuses, notes, and follow-up reminders in CRM software (like LeadSquared, Salesforce, or HubSpot) while speaking.Experience0 - 1 YearsNo. of Openings1EducationGraduateRoleEducation CounsellorIndustry TypeEducation / Teaching / Training / Colleges /Institutes / UniversitiesGender[ Male / Female ]Min Age25 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from Home
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