Telesales Associate

Location: Gurugram / Remote

Type: Contract / Internship

Website: [hidden]

About LivKidz

LivKidz is the only destination parents need to engage their kids during after-school hours. We help families discover and book activities, classes, and workshops across sports, hobbies, and learning — with the convenience of both marketplace listings and at-home sessions.

We are currently live in Gurugram and backed by founders with 20+ years of product and startup leadership experience.

What you’ll do

Bring new supply to the platform and increase selection

Expand reach and acquire new customers and drive repeat

Onboard new instructors, partners, and activity providers onto the LivKidz platform

Ensure seamless post booking experience, answering queries, resolving issues, ensuring smooth experiences

Follow up after activities to gather feedback and improve service quality

Assist with operational planning for events, workshops, and community activations

What we’re looking for

1–3 years of telesales/telecalling, or customer support experience (internships count)

Strong communication and relationship-building skills

Organized and detail-oriented with good follow-through

Interest in startups, parenting space, or kids’ activities is a plus

Ability to work independently and thrive in a small-team, fast-moving environment

Other information

Fully remote work supported

Role will start as an internship/Contractual position, with an option to convert to full-time position, depending on performance