Customer Support Coordinator Fresher
Telephone Shoppees Verified employer
Actively hiring · Posted 25d ago · JEV2610167FEEFB28
Job description
Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Experience0 - 1 YearsNo. of Openings2Education10th PassRoleCustomer Care CoordinatorIndustry TypeEducation / Teaching / Training / Colleges /Institutes / UniversitiesGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationFlat no 6, 2nd Floor, Purva Plaza, Sadashiv Peth, Pune,411030
Key skills
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