Telecaller (Remote)

🔹 Customer CommunicationMake outbound calls to potential or existing customersHandle inbound calls and respond to customer inquiriesExplain products/services clearly and professionally🔹 Sales & Lead GenerationGenerate leads and identify new sales opportunitiesConvert prospects into customersFollow up on previous conversations and interested leads🔹 Customer SupportResolve customer queries and complaintsProvide accurate information about products, pricing, and offersMaintain a positive and helpful attitude🔹 Data ManagementMaintain call records and update customer details in CRMTrack call outcomes and report daily performanceEnsure data accuracy and proper documentation🔹 Target & PerformanceAchieve daily/weekly/monthly call targetsMeet sales or conversion goalsImprove call quality and communication skills🔹 CoordinationWork with sales/marketing team for campaignsShare customer feedback with managementAssist in improving scripts and processes