Back Office Executive

Job Summary - We are looking for a proactive and detail-oriented Relationship Manager (Back Office) to strengthen our client relationships and support our business development activities. This is a office-based role with no field work. The ideal candidate should have experience in lead generation, client relationship management, proposal preparation, and business coordination.  Key Responsibilities • Research and identify potential brands, corporate clients, franchise operators, and business prospects. • Generate new business leads through online research, business directories, LinkedIn, referrals, and other professional platforms. • Build and maintain strong relationships with existing clients through regular communication and follow-ups. • Understand client requirements and coordinate with the internal leasing and business development teams. • Prepare and share company profiles, presentations, business proposals, and other marketing materials. • Schedule meetings & visit between clients and the Aesthetic Arc team. • Maintain accurate records of client interactions, follow-ups, and lead status in the CRM system. • Follow up on pending requirements and ensure timely responses to client queries. • Prepare daily, weekly, and monthly MIS reports related to leads and client activities. • Coordinate with internal departments to ensure smooth communication and efficient client servicing. • Support management in business development initiatives and strategic client engagement. Required Skills • Minimum 2 years of experience in Relationship Management, Lead Generation, Business Development Support, or Client Coordination. • Excellent verbal and written communication skills. • Strong relationship-building and follow-up skills. • Good knowledge of MS Excel, Word, PowerPoint, and CRM software. • Strong internet research and data management abilities. • Ability to prepare professional business proposals and presentations. • Well-organized, self-motivated, and able to manage multiple priorities.